Downtown Pizza & Taproom — Restaurant in Harriman

I would NOT recommend this place! The woman working lied to my 5 yr old daughter about Santa coming back after plans changed mid-way thru his photo session. When we returned we didn't even get an apology, and left with my daughter in tears. So we returned the next day to find the door locked with kids inside, again during a posted 'Santa session', the woman was there and after taking her several minutes to answer the door, she was on her cell phone and once again destroyed my daughter's heart by telling us that due to the huge number that showed the day before (...in the 1st 2 hours BEFORE Santa left EARLY to not return as promised) so the Photos with Santa session WAS CANCELLED - WITHOUT NOTICE! So I called ther owner using the number listed on the door to ask about Santa and to complain. Not only did he take his time in answering my call, tho I suspect he is who the woman was on ther phone with, but he was a little gruff in doing so. As I attempted to explain the situation he cut me off with attitude. Said he'd gotten in trouble with the Facebook page he posted the session on and with the massive turn out the day before it got canceled. Period. 'What can (he) do for me?' Every time I started to speak he cut me off AGAIN repeating that question. When I finally spoke over hom and asked if he was going to let me answer his question asked speak or not he yelled at me thru the phone cursing at me and calling me out of my name!! It takes a lot to appall me because i've seen a whole lot, but I'VE NEVER BEEN MORE APPALLED ...IN MY LIFE!!! NOR INSULTED AND DISGUSTED!!! I will NEVER go to the business, recommend in any way, facilitate ANY money into this place, E-V-E-R!!!! This business owner had no couth, no morals, no values, no integrity, no respect for himself let alone anyone else! He did this to a complete stranger! In front of my children, and it only happened because he falsely represented a Photo session with Santa that I was trying to attend with my 5 yr old daughter and 12 yr old son!!!! Smh. Pathetic excuse for a businessman or man period to attack and mistreat a potential...

Where do I start… My family went to this place so the kids could eat some pizza and play the arcade. The arcade was closed all night for a party that we never even seen happening. We got there at 6 and it was closed til 10. The kids were kind of upset because we already talked about the arcade. This could have been avoided if they would have the answered the phone. The number on google doesn’t match the number on the menu. This was just the beginning of a terrible dining experience. We started with some “boneless wings” aka frozen chicken tenders cut to the quantities asked. The soft rubbery soggy breading had some squirts of the desired sauce. I ordered 5 but could only stomach getting 3 down the hatch before spitting the 4th in a napkin. Would not recommend the boneless. Hard to say what the bone in would be like. Another customer had the bone in and they looked edible from my seat. Proceed with caution. The pizza, although mediocre at best, was definitely of the frozen variety. I’ve had better wings and pizza out of a box from wal mart. We do wish this business a best of luck but they really need to focus on improving the quality of their food. Also, no straws, can drinks, no kids cups, plastic silverware and...

Atmosphere is clean and inviting, if a little small. Dining room has small and large seating areas with two or three TVs, and they had kid shows on per someone's request when we were there. A nice plus for the little ones while waiting. there was a good selection of appetizers to help the grownups wait for the pizza. Pizza came out pretty quick, even though they had told us it would be 45 minutes. The toppings were good quality and generous, but the crust was a bit too crisp and uninspired. Drinks are bottled water, canned soda, and bottled beers. No plates, eat with hands and napkins. The arcade area was not open due to a private party, but we walked through to use the bathroom. Pool tables and about 7 arcade machines. The room is large but a bit dingy compared to the more remodeled dining area. Would eat there again if in the area, but probably wouldn't drive out of my way too often. Staff was friendly...