Eleazar Steakhouse — Restaurant in Harrison

I came here for a Valentine's dinner date. I was not greeted or questioned upon arrival. There was no "Hi, how are you? Are you just coming in or did you make a reservation?". I had to explain I called in a reservation while the waiters just awkwardly waited to speak, with no smiles, no greetings. The restaurant was not busy or packed. I was not shown to my table, my waiter simply pointed at it, said we can sit there and that was that. He also did not introduce himself whatsoever and HE DID NOT ASK WHAT WE WANTED TO DRINK. After looking at the menu for a few minutes, I closed it and waited almost 10mins for them to finally take my order. The waiters were just chit chatting and hanging out amongst themselves. I had my hand raised for quite a while before they finally noticed and that really annoyed me. It's like the waiter handed us the menu and just completely forgot and did not care about us even though we were sat right by the counter, in visible view. Food came out promptly and was tasty but the presentation was horrible and super low class for a restaurant of this supposed caliber. And again, I was STILL not offered anything to drink. Not even a glass of water!?? I had to sit there with my hand raised, waiting for the waiter to come by, to ask what drinks they have. The Shirley Temple was made with room temperature flat soda so it was not carbonated and just tasted like grenadine syrup. Gross. And after the meal, again, I had my hand raised forever, just sitting there waiting for them to notice me and bring my check. Food was good, but not good enough for me to come back after the horrible service. Train your waiters better, tell them to put on a smile, and actually accommodate guests as if they're guests. I made no special requests, I had no issues with anything and did not need any special attention. But they still failed in every aspect that is normal to a dine-in restaurant. Super inattentive and non friendly...

I am so unhappy writing this and the device was no 5 stars but 1 😡 I should have left less star but I am a restaurant manager myself and don’t like to leave negative reviews. I have been ordering from you guys for awhile now through ubereats. Prior to ordering since on Uber the carbonara do not list the ingredients,I called and ask if there was meat in the carbonara and the employee responded there is no protein. What exactly is bacon then? Train your employees better on the menu. I do not eat pork and had to throw the carbonara. I called the restaurant and as nice as the manager seem if something like this happens the right thing to do is use relay the guest the item that was wrong to make it up. For him though making it up was asking me if I want to order again and he will make it without the bacon. I did reorder because their food is good as I constantly order their cowboy steak which is one of the best steaks I have had. I am really thinking of never ordering with them again because it cost me $48 the carbonara and garlic shrimp through Uber and having to again order the carbonara and paying more money is not great customer service. A good customer service is how you achieve guest...

We were looking for a steakhouse near by so we wouldn’t have to deal with too much traffic. Eleazar is in Harrison just a couple of towns away. Made reservations for 7:30pm though it wasn’t too busy. This place is BYOB so bring your favorite adult beverage. It’s fairly barebones as far as the menu and decor are concerned. Honestly, that’s a good thing. If you’re looking for a well seasoned steak, this is the place for you. No pretense. We orders the calamari and the spinach dip as apps. Both were plentiful and tasty. For entrees we each had the cowboy steak, I had truffle fries and she had the creamed spinach with the mashed potatoes. Everything came out quickly and piping hot. Portions were great and the food was well seasoned. I’m outstanding much for sauce but the serve the steak with a delicious sauce. The server was nice and on point. We heard him breaking down some menu options for other guests. We will definitely be back there soon. Parking seems a little bit or miss so keep...