Domino's Pizza — Restaurant in Hartford

I am staying at the Children’s Hospital In the area and placed an order online for my 6yr old son who is admitted in the hospital for cancer and really wanted dominos after not having an appetite for weeks after chemotherapy. I left a note about how to drop off since I can’t come downstairs due to covid. The instructions were to leave the food with security at the ambulatory entrance for room #... when I get the delivered notification security says there no food. When I called to see where is the food the guy who answers is rude and won’t even let me talk and makes a bunch of assumptions and keeps asking for a phone #. I proceeded to tell him exactly what I wrote in the note which is to walk inside and leave the food with security for room #... and they will bring it up. He assumed I meant the driver and kept asking for a phone number. Long story short, they don’t listen well because of their language barrier and was rude, hung up on me, and said I am not receiving my food. I called right back someone else answers with better English and more patience and says a driver is returning the food. When food arrives it’s just as cold as the outside weather! A complete waste of my money. Will never order from this location ever again. So unprofessional. Waited an hour and a half, got cold food, dealt with Rude employees, and employees who can’t listen or take instructions well, and didn’t even offer to make the situation better! Hartford location has to be the worse dominos I’ve ever...

What can I say. I came in to pick up a pizza, a normal thing for dominos. First thing you see when you get in the place is visibly sweaty teens handling the dough with no gloves. Appalled I spoke to a recently hired staff that said the owner promotes this food safety practice . I call the owner over in disbelief and when I ask him why he is doing this, he first gets loud, and then talks about how the health inspectors has given him the ok to do this( which if this is the response you know your already in the wrong ) and dominos is telling him not to wear gloves(DOMINOS HAS REQUESTED HE NOT WEAR GLOVES!!!!?!?!??). If they handled the dough and just the dough they might even have a case, but their so foolish they have a windowed display of them touching cheeses , veggies, and cornmeal in the 2 minutes I was standing there. Not only that but at the end of my conversation, he pats me on the back, walks in the kitchen and puts toppings on another pizza…. I work with chemicals for industrial tubing…. I had just come home from my shift and the man touched my shirt, no hand wash, and put topping on a pizza…. I gave them the benefit of the doubt and ate 2 slices and sipped on water and I can’t say I feel too good. I don’t recommend you eat from here unless you like the added mystery flavor of the...

Worst dominos I’ve ever been too I placed in a order at this location maple ave and used my card information and never deliver my food I ordered @10 pm and they close @12pm after a hour and a half the tracker says completed after deliver I go outside and see no food I call and he said he is bringing my food in ten minutes time goes by and I never got any food I call again and I’m told I’m not getting my food since they’re about to close sorry I ask for the refund he just kept hanging up. I’ve waited for a refund for 96 hours right now and dominos says 24-48hrs so I called the store to speak with a. Manger and told if I don’t get it within 48hrs I can get a cash refund when I visit the location the mangers are yelling screaming at me not listening to the fact I’ve never gotten a refund and when I ask for help I just said idk and slammed the door on me he wouldn’t contact the owner when I asked if corrapate because it’s not his job after time this location decided to call the cops on me because I refused to leave without a proper resolution no money was provided no credit no food no this location had me order my food to steal my card information and steal the food I paid for. This still hasn’t been resolved as the staff is ignoring me nor providing me with a...