Dominican Hair Salon — Local services in Hartford

check out my Yelp review for more details If you have 4B/4C hair, you're better off finding somewhere else. This was my first time here and I spent almost the entirety of my time there listening to them complain about how much hair I had and how bad/burnt it was. I asked for rollers and they kept pushing me to blow dry because it's "faster" and they didn't want to take long, even though I made it clear I was doing rollers. I was even asked if I've seriously done rollers before and where because it was so hard for them to believe that it was manageable. It was ridiculous how against doing rollers they were, considering there was only one other customer in the salon almost the entire time I was there.

Keep in mind, this is the healthiest my hair has literally ever been. I do not have burnt ends of any sort, yet I was also urged multiple times to get a trim. She pulled out scissors while my rollers were being done and I immediately said I didn't need that.

If they see you have any type of curly hair, they use the highest heat possible because they think it's necessary to get it "as straight as possible". Considering how much they slandered my perfectly healthy curly hair that I do maintain regularly at curly salons, that told me that they are not as knowledgeable in hair care as they claim to be. The blowdry was good but the rest of the service was unprofessional to me. Sad about this experience since I'm new to CT and saw this was the highest rated Dominican salon in Hartford.

Rates are also a bit overpriced; they start at 45 and it's based on the length of your hair. They claim it's because of the labor + quality of salon products, but I can guarantee you the products that were used on my head that day were not the best (I even caught the lady washing my hair using a cheap drugstore leave in conditioner, which shouldn't even have been used for this service. I had to make her wash it out before drying my hair) I've never paid the amount that I paid here at any other Dominican salon. I'll continue making my trips to Boston whenever I need my hair done.

Edit: son unas mentirosas diciendo que esto no es la primera vez que voy. Yo acabe de llegar aqui desde Boston y nunca le ha visto la cara a ninguna de ustedes. Si yo supuestamente a hido a donde usted, enseñame todo los recibos. Eso no tiene nada que ver con estar conforme, eso se llama tener mas respeto por su clientes. Me habalaron como que yo tenia un reguero en la cabeza y como que no quieren trabajar. Mejor vete a perderle tiempo hablandole a otra pero a mi no. El review es para que otras vean la experiencia que yo tuve, no pq me importa lo que ustedes creen. Y tambien, no es que busco el servicio mas perfecto, pero por lo menos usetedes se pueden quedar con lo comentario en la cabeza envede de anunciarlo al salon entero entre ustedes. Eso se llama COSTUMBRE. Tampoco quiero tratar servicio con ninguna de las otras pq fueron TODAS que actuaron asi. Aprendan hablar mejor con los clientes online pq parece que tu tiene la maña de querer causar problemas con la gente. QUE DIOS TE GUIE A TENER ALGO DE SENTIDO

(ENGLISH) These women are complete liars saying that this wasn't my first time at this salon. I just moved here from Boston and have never seen any of these women in my life. If I've supposedly been to your salon in the past, then show me all of the receipts. My review has nothing to do with feeling content, it was just to tell my experience to others looking into the salon. Y'all should have more respect for your clients. They spoke to me, making comments as if I had a "nest" on my head and they were all acting like they didn't want to service me. Again, this review is to tell others about the experience, not because I care what you think + have to say. I'm also not looking for the "perfect" service, but I do think you can train yourself and your workers to keep rude commentary ABOUT clients to yourselves. That's called having MANNERS. Learn how to talk to clients online because it looks like you have a habit of wanting to cause problems with...

if you can’t speak spanish bring someone who understands. from setting up an appointment i had the worst experience. i called to make an appointment and they gave me my answers my time and told me they couldn’t give price til they see my hair. day of appointment i arrive lady there is confused and speaks no english. apparently only one who speaks and understands it well is the owner. back to where i left off she calls the boss explains im there she doesn’t recall my appointment. she says she’ll be there shortly. the girl was supposed to provide hair the lady present was not sure says no hair so i go get my own and come back. when i return the lady who has been present starts my hair w a wash and begins to blow dries and she wraps and says wait for owner. owner arrives the bundles i received were to short i go exchange come back and she take my hair out the wrap never flat iron it section by section. as she starts parting and doing my hair i feel the tugs of the clamps for micro extensions but just don’t really pay mind. she does all my rows and asks how i wear my hair i tell her middle part and ask her to curls my ends. she starts to style i keep interrupting to tell her my hair wasnt straightened as she keeps saying i have thick and lots of hair ( of course my curls were just blow dried out no heat put to it after w a flat iron to straighten ). she kept brushing me off continuously going back to just style and curls ends. before she could finish whole head i just get it out my mouth like that lady never put flat iron to my head she grabs hers starts to use and says when done yeah much better now it blends much better. bc she was never gonna flat iron my head so i paid for the wash and blow dry part and never got my hair blow dried before with out then taking a flat iron from root to end each section to straighten the hair out. i hear the price and it just didn’t sit right bc like you didn’t even notice my hair mistakes and was gonna let me walk out as is and what was 180 ? i have 5 rows and one random short row in middle of head that starts mid way in and very confused about that as well. i pay w no questions bc i been there almost half the day and had to work and catch a flight next day. i call from vacation girl who referred her to personally text her and explain to her i finally am still and am getting dressed to style my hair for day and i have scabs from being to tight and i knew bc i got a headache that night i left shop. as i was separating sections i notice some bunched together at the ends not being rows bc they were connected leaving big lumps towards my hairline when i would try to pull up in a pony, some tracks were short and some were connected to one and other w strands of hair from other track . i call to explain when i returned bc she told the referrers text message and call that she wanna see what i mean. when i had an interpreter speak for me she had a tone so we said well just come in . i waste my time to come all the way to explain not wanting any money back just to loosen it up and disconnect my rows from connecting and she just wasn’t having said she know how to do her job everyone work different my hair fine and basically me having a universal microbead sew in that i can’t put up in a pony is done right. i would never do service again w her and pay 180 w my own hair when my blow dry was half done and the service sucked on the behalf of their customer service and hospitality ! these pics are a week old my hair looks like this in a week the tracks are not aligned or placed...

Just want to start off by saying I was a little nervous as I started seeing the reviews about black hair when I was already in the chair getting blown out. I didn’t have a long wait at all, my stylist had red hair but I don’t know if it’s someone different or new. She washed my hair fast but thoroughly (3x… my hair was literally squeaking it was so clean) & she conditioned and detangled me gently in the bowl! I am natural with what I believe to be a mixture of 4b & 4c hair so I think she managed my hair well. My hair is also VERY THICK & very fluffy so she did a great job with sectioning and dealing with it as she went. I requested a blow out…typically with those you don’t get a roller set (saw a complaint so I wanted to clarify on that) they just blow your hair straight with the hair dryer and a round brush. My hair was absolutely perfect when she was done with the process which also includes flat ironing the hair after it’s blown straight. Very satisfied. The price point blew me away as I am used to paying wayyyy more for my hair because of the thickness! I got it wrapped up to leave so no pictures unfortunately but my hair is so silky and flowy! Very pleased with my service & visit. Will be making them my...