Dunkin' — Restaurant in Hartford

Give this location 0/10. The workers are rude and disrespectful. I have lived in the area for 15 years and have been going to this location since it opened. It happened on more than one occasion where the girl that was working the window doesn’t like to extend her Arm to hand customers the items that they purchased. She literally took my card, swiped it, and when handing me my card back refused to lean forward, expecting me to lean all the way out of my car window to grab my card. For some context, I fractured my back last year, so leaning out of a car window is not the easiest for me to do. With that being said, I spoke to the general manager and voiced my concerns and told him that if she doesn’t know how to do her job, she shouldn’t be working the window. The general manager‘s name is Andre. Andre reassured me that he would take care of the situation. This morning, I went to Dunkin’ Donuts again on Flatbush and received the same horrible this tasteful unprofessional customer service that I received last time when I spoke to the manager because again it was the same girl in the window. Dunkin’ Donuts do better, especially you Andre, GM at Flatbush Ave location in...

The employees are so LOW CLASS & TRASHY. I asked for a little bit of ice and extra cream in my strawberry refresher. The girl at the window was getting an attitude every time she spoke. When I got to the window I had regular cream and a full cup of ice. When I POLITELY asked for it to be made the way I asked, this lady who was further inside of the window started screaming and swearing about my mother and I wanting less ice. LITERALLY at the top of her lungs & going off about people thinking less ice means they get more drink. More cream actually gives me less of a drink once it's stirred, so it was a stupid argument and a crazy thing to get mad over when she made my drink incorrectly. I plan on contacting someone in the head office directly because, judging by all these reviews, this horrible staff has been an issue for a while and no one has fired these two horrendous women & given the job to people who should be working in...

Love dunkin but do not like this location because of the staff whom are rude and extremely unprofessional, upon walking inside the gas station/Dunkin combo inside, before you even get out od your car yoy wull be asked if a random person can pump your gas, if you sat no they just start houndjng you for some change, when you fibally get close to tge door another pops up and asks you for spare change, and you will not believe that while in line the guy says he's short $3, which I wanted to order faster so i paid for his order, don't mind buying food and helpung someone that way . Staff was extrmely slow, even with taking account for the drive thru and the amount of people in that tiny Dunkin working slow and playing on there phones. I waited over 2 minutes for the last to hand me my entire change and reciept cause she jeptbtexting andvpicking up one...