My party came in tonight at about 9. We were taken to our table and waited for service. Our server had ZERO personality and we were about to order an app and cocktails and she just walked off..... She did not come back around for over 5 minutes and then we had to flag her over. We ordered our app and main at the same time. She didn't refill any drink and then she had no suggestion or even what variations were served when asked about the margarita selection. Nearly 10 mins passed before she picked up the drink at the bar and did not even stop as she dropped it off on the table. She LITERALLY sat it on the edge and kept walking. Once again, she did not refill the same empty glass. About 10ish mins later she ran out our main entrees..... When asked about the appetizer she was like... Oh they are really behind in the kitchen, I'll go tell them to get them out. Firstly, why bother now that we have our meal.... Secondly, YOU should have made sure we received our apps before our meal, YOU are the server. (Still no refill) The sandwiches were ok at best. The fries weren't even hot; no that it would matter because our server didn't come back for another 10ish mins. Next thing we know she is dropping off the appetizer, mind you, we are halfway (or more) through our meal. We couldn't refuse it because she just walked off. She finally asked if she could refill the tea that had been empty since she took our order. The pita was nice and warm and soft but the steak in my sandwich was not warm and fairly chewy/rough, as I said before the fries weren't even hot. Maybe it was an off night but this was my first time at this location and probably my last for a while; my boyfriend and his friends come often. Do better, please ....