We just visited this location today (9/14/25) around 11:20 am. We ordered a cone and a blizzard. They handed my husband his cone as I was paying and the employee swiped my card, then took a few moments to inform us that their card reader is down and proceeded to aplologize and then just stare at us. After a few seconds of awkward silence she asked if we had cash. I informed her I had 3 dollars. She stared at my husband like she was going to take his half-eaten cone back for a few moments before I told her I could pay for the cone in cash. At this point, the employee behind her had finished making my blizzard. I handed her the $3 and she just held the cash and looked at me. I asked if the cone was more than $3 and she said "yeah, it's $3.49". I handed her 2 quarters and she quickly said thank you, closed the window, and didn't give me my change. I know it's only a penny, but after this interaction, I didn't want to also feel like I overpaid for a cone. The whole experience was strange and unprofessional. Not to mention wasteful as I'm sure that my already made blizzard just went in the garbage. Very...
   Read moreWe were happy as hell to see that our local DQ would be open thru the winter months. Our town of Harrison is limited on fastfood choices,not to mention Ice Cream Shops are countable on one hand. For years I, myself, have ventured to DQ not only for the soft serve ice cream, but for foot long chili dogs, barbecue sandwiches, and thick shakes of almost any flavor your heart desires. With that being said..... If you are going to own a national franchise, adopt their recipes and food choices, and of course make your menu visible to the entire universe via the World Wide Web......Remove the items that your store will Not be offering to your patrons. Nothing more frustrating than looking up a menu, finding your favorites, and ordering those items .... Just to be told we don't offer those items at this...
   Read moreThis place is ridiculous! I ordered an Orange Julius (you know... the name on the sign?!) And they gave me what tasted like a sugar and milk slushy. I called and asked if they could fix it and they gave me an attitude about it. Finally she says she'd fix it. Drove all the way back there from Gladwin and they say there's nothing they can do! Then they decide they can fix it... their fix was to add pineapple mango flavoring to my drink! Absolutely terrible service! They said there's no management there... these people need not work without...
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