TK's Bar & Q — Restaurant in Hays

I am growing increasingly tired of paying KC and Denver prices for absolutely terrible food in Hays. Our “rattlesnake eggs” were microwaved and inedible with an overpowering smoke taste. I ordered a $17 bbq chicken platter…the meal came out with the chicken sitting on top of a piece of plain old white bread and bbq sauce…barely enough chicken to cover it. The flavor was not good, I wouldn’t even call it bbq - the chicken was dry. The sides were awful (potato salad chock full of mayo and cowboy corn that was basically sour cream, mayo, and corn). Everything was MICROWAVED. The only sounds I heard from that kitchen were coming from that poor microwave slogging away. I paid $17 for 1/2 a cup of dry chicken on a bit of stale wonder white bread, and a boat load of mediocre sloppy sides with ingredients that would’ve cost less than $3-4 bucks. My friend got a pulled pork sandwich and for $11 she got wayyyyyy more protein than I did (although it was awful). Absolutely no signature bbq smoke taste. We left without taking any leftovers and our food was barely touched.

I understand you as the owners/operators may read this review and it will frustrate you. I don’t want to be rude at all, the service was great. But I am so frustrated with the terrible quality and all round lack of care that went into this food. I don’t want to hear a microwave doing all the work and the ticket come to a total of $60+! I don’t want to pay $17 for a “platter” and it’s just reheated sides with a small amount of protein. It's time to reassess your prices, the portion sizes, your flavors, and the quality of the “cooking” and food you’re serving. If you care about your customers and your business, this won’t be...

So I wanted to write a short review on customer service at TK's as I find it rather disappointing. I've eaten at this restaurant many times and have always loved it. I've been a loyal customer over the years and have always returned for barbecue. TK's definitely earned a negative review tonight. They have a no outside food and drink policy, which most places do. I understand the policy and what it stands for. They can lose sales if outside food or drink is brought in. Where restaurants often lose me, is when I'm not allowed to bring my own filtered water in. Water is free at most places. It actually costs them money to supply. Me, bringing in my own, hurts nobody and saves them money. A trivial issue, but one I refuse to budge on. An incident as simple as that lost them the 30+ dollars I was going to spend on food. Not only did it lose them that money, it also gave me a pretty bad impression on Terry and his business practices. Take it for what it's worth, but the aggression I was met with over me bottled WATER was enough to keep me away and also enough to make me want to let others know so they can avoid the...

I went with my 82 year old mom and was refused service because she couldn’t find her driver’s license. Owner was called over and had an attitude immediately. I expressed my dissatisfaction for not serving my 82 year old mother simply because she couldn’t find her ID. He then stepped around the bar and said to call the police because he wanted to put his hands on me but didn’t want to get arrested. (Would have been a big mistake for him). He then continued to yell as us to get out while my mom was still looking for her ID. She didn’t understand due to cognitive issues. Very unprofessional and simply despicable. This was the first time we had visited the place and will never be back. I understand this might be a “State Law”. However common sense is lacking here. No other Bar in Kansas refuses an 82 year old woman because she can’t find her DL. Which she did...