Mountain Mike's Pizza — Restaurant in Hayward

After paying the rent a day early, I decided to treat myself to pizza, since I couldn't get Blessed with a ticket to the Superbowl & a George Kittle Jersey (#85). While looking online, a great BOGO coupon to Mountain Mike's Pizza stuck out to me. To my surprise, this proved to be a great decision. You see, I'm vegan and very picky about patronizing restaurants. Long story short, the Mt. Veggiemore (with no cheese of course) was my choice. Let me tell you...it was amazing! This pizza was loaded with with great toppings like mushrooms, black olives, artichoke hearts, bell peppers and fresh sliced thin tomatoes. The taste was great! Normally vegan cheese is added to it when I get home; not needed in this case. Staff was nice; the best part was a young lady that works there, used to be a vegan. God was really smiling on me today.😊 Research was done to make sure there were no dairy 'slide ins' in the dough or ingredients but she also shared her experience about the pizza with me. My order was placed to go; took around 15 minutes or so for me to be in and out. Price point is second tier, but worth the money. Google search or go online to find a coupon for their brand pizza. That's what I did to get the Bogo. You figure 14 slices w. 2 pizza's cost me $27 and change AND it sits well cold- Not a bad deal. Hopefully you will get the chance to visit this location (in Hayward off Harder Rd). The pictures that are listed are the actual ones from this night 1/31/20 (6pm). I love finding great places that respect the vegan patrons. Thank you again staff at Mountain Mike's you made this a great experience. Btw- I had extra sauce on the side, but did...

I used to order here delivery, but I have to say, my visit to dine-in yesterday swayed my decision to order elsewhere. First off, customer service is non-existent. The man at the counter wasn't very friendly, no free smiles here. Several times I had to come back to ask for things on my order after paying. I was assuming maybe they'd bring it to my table. 🤔 I ordered the ayce salad bar n a large pizza, 1 soda and 1 fountain water for the fam. I had to ask for my salad bar plate, for them to put salad in the bar, and my water cup which they said we'd have to give you sink water (should've told me upfront so I could order a bottled water at the time of the order). A few items at the salad bar were lacking and overall didn't look too appealing. No one seemed to be cleaning tables, but what I would have expected was for the tables to include cheese n peppers. We were at a pizza place right. It had salt n pepper. Hmm. Also there were lil knats flying around. 😫 When we received our pizza order, that looked good, then the lady provided us plates which contained the grease stains from previous patrons. 🤢 I went to the counter and he didn't even have to ask. He was taking a phone order and proceeded to get us some clean plates. As he shuffled thru the plates behind the counter, I was thinking these dirty dishes weren't a one off. 🤮 Thanks for reading this far. My fam and I at that point were just overwhelmed by the uncleanliness and left. Maybe it needs a slight overhaul. IMO, it's best to go to the one in union city if you decide to eat at Mountain Mike's. I don't usually post low star reviews, but this one...

AVOID WASTING YOUR MONEY / TIME ON BURNT / DOUGHY FOOD, AND HORRIBLE / LACK THERE OF CUSTOMER SERVICE. I HAD A PROBLEM OVER THE LABOR DAY WEEKEND, AND HAVE BEEN GETTING THE RUNAROUND FOR 4 DAYS NOW, WHEN I WAS GUARANTEED THAT SING ( I WAS TOLD THAT IS THE MANAGERS NAME, PROBABLY A LIE, AS IS THE " HE'S AT THE BANK " EXCUSE ) WOULD BE AT THE STORE, BUT AFTER A LOT OF WHISPERING BEFORE ACTUALLY PUTTING ME ON HOLD, ONLY TO COME BACK WITH A " HE'S NOT HERE " BLATANT LIE! I WASN'T TRYING TO TRIP OUT ON $40 WORTH OF " FOOD ", BUT THE CUSTOMER SERVICE ( OR WHATEVER BS THAT WAS ) IS ACTUALLY ATROCIOUS!

PLEASE FELLOW FOOD PATRONS, IF YOU'RE CRAVING PIZZA....

DO NOT WASTE A DIME HERE....

BUT IF IT'S GOTTA BE MOUNTAIN MIKE'S.... GO TO CASTRO VALLEY

UPDATE : (3:44 P.M. ON 09/03/24 ) AFTER MY EARLIER POST, THEY " RESPONDED " LIKE THEY'RE SORRY, WE WANNA FIX IT ( YEAH RIGHT ) AND WE CARE, BLAH BLAH BLAH ( FUNNY THAT IT TOOK ALL THIS TO SUPPOSEDLY FIX IT.... IF THEY FIX IT )

UPDATE: ( 1:31 P.M. ON 09/04/24 ) THE NEXT DAY.... I SUBMITTED MY INFORMATION VIA THE WEBSITE, AND STILL , NO CONTACT, WHATSOEVER! I'M SURE THEM SAYING THAT WAS TO SAVE FACE, ONLY, NOT TO MAKE ME WHOLE. I STILL REITERATE, THAT THEY DON'T CARE WHAT HAPPENS TO CUSTOMERS!

ILL UPDATE, IF THEY ACTUALLY...