Papa Johns Pizza — Restaurant in Hazard

I was a patient at the hazard hospital and ordered a pizza to be delivered to the hospital. I explained that I did not have good cell phone service in the area however I would have my husband down there to meet him. I was told that it would be about 30 minutes. My husband went down to the front lobby and waited 45 minutes. No pizza. He came back to the room. He called was told that the driver could not locate him and canceled our order. He ask if he could reorder. He was hung up on. He called back and was told that it would be a hour. He told him that he was willing to wait. After he hung up phone he received a text from pappa johns stating that his order was canceled again. Just lost a loyal pizza shopper. Will never order...

Recent order had one square cut but not both, one well done but not both and one with two topping being bacon ... had very little even for a single bacon topping. Worker was very nice though that I picked it up from. Even brought it out to me.

Disappointment continues and some guy named JJ always puts me on hold. I dont personally order here no more but for my clients I do.

Order is almost always incorrect. I have been disappointed so many times. Last time pizza was under cooked when I put well done. Was not square cut and they forgot my sauce with my papadias (spelling?). I bow usually go to another pizza store. Shame when done correctly this place would have been my go...

Where do I start....when you come through the door it's customers don't know to sit or wait to be seated. They never spoke a word even acknowledging us as customers. Had absolutely no food on the buffet. What was there was old and cold and looked like it had been there since lunch. All I had was cold fried rice and cold fried potatoes. Told us numerous times "more food coming." Charged me full price for food that wasn't fit for a damn dog. Parking lot should have told us everything we needed to know 2 sets of people in restaurant. For a business that is obviously struggling to stay afloat you would think they would try to make the few customers they...