New Broad Street Deli — Restaurant in Hazle Township

If I could give zero stars I would. DO NOT ORDER FROM HERE!!! Your food will arrive late and ice cold Don’t bother calling. The staff is rude, will talk over you, call you a liar, and “ we are too busy to care right now.”

Ordered lunch for our office as soon as they opened and asked for delivery for 12pm. I wouldn’t expect to be on time on the dot however, we called to check on our order and was told the driver “left a long time ago, I’m not sure where she is”. The driver ended up not arriving for another 45mins and the food was ice cold, the “cheese fries” simply had a square piece of cheese on top not even melted. When I expressed this to the rude man that answered the phone, he continued to speak over me, said “that’s not true” about our food being cold and about the fries… EXCUSE ME, but is the food touching your hands and would you like a picture of how the French fries delivered because I am looking at them right now?!!! Not even a sympathetic apology or solution to the situation… instead further angering customers who will be “too busy” to ever order from here again and will discourage others to save...

I ordered from GrubHub and needless to say will not be ordering again. $6.00 for one sandwich (BLT)? $5.00 for a large fry that came in a small container? For context I have ordered food all over the area via both pickup and delivery and for $6.00 I can get a platter of food. For this price I am expecting 5 star customer service which was also seriously lacking. We called to add cheese on the order and all we got was "Huh?" "What?". My husband is Australian and it's really not difficult at all to understand him. If you're charging that much you should at least be more skilled in understanding different accents and dialects. If you wanna get skimped and still be hungry to where you need to order elsewhere, be my guest. I on the other hand will give my money to a better...

We were driving through on a road trip and decided to stop here. I ordered something that was like a turkey Reuben (forgot the name of the sandwich) and my husband ordered a big greek style salad. They were both super delicious! We are so happy we stopped and would do it again if we are...