Gata Thai Cuisine — Restaurant in Henderson

I ordered multiple items through Grubhub for delivery. I specifically asked for there to be no sauce on the side. I had ordered the same entree from this place before and I knew that the sauce container would melt and open and pour all over my food. When I got the order, I noticed that there was sauce in there even though I asked for it not to be. The sweet sauce had gotten all over my duck and I was not able to eat it. I called the store and the receptionist wouldn’t do anything about it. She kept on telling me to bring it back so she can see it. I told her that I don’t drive and that is why I used a delivery service, but she kept on repeating the same thing. She wouldn’t even give me her name. They have very poor customer service. I ordered from them at least once a week, but never again. 1 order is not worth losing a loyal customer that spent more than $100 per week at your restaurant. I have owned and managed restaurants in the past and this is not how customer should be treated. I would give their service a...

Mood - Chicken Satay

Upon entering I was surprised it was not busy at all. So I was asked dine in or take out. I opted for dine in, was told I could sit wherever I chose. Upon seating was given menus and of course Thai Teas were ordered.

Opted for the Wonton Soup, Chicken Satay, Cashew Chicken, Teriyaki Chicken, Banana Rolls, and Fried Rice. I was very pleased. That Chicken Satay hit the spot. The banana rolls are always a delight especially when they are cooked perfectly.

Interior is a few tables and booth backs with matching tables. Music was playing in the background. Everything was very clean. Staff was wearing masks to ensure good ol safety.

Would def recommend - pricing is reasonable and the portions are very generous. The staff took very good care of my table. Checking on us making sure everything was good. I love great customer service. Also they have a wonderful lunch special. So many items to...

I've been a loyal customer of this restaurant for over a year and a half, regularly placing orders over the phone without any issues. However, My recent time I tired to order I was told that my number had been flagged as a scam due to supposed prank calls and uncollected orders by "my husband."

First of all, I don’t have a husband!! lol and I have never prank called or failed to pick up an order. This was a clear mistake, but despite my efforts to clarify the situation, I was unable to place my order.

As someone who has consistently supported this business, I found this experience extremely disappointing. It’s concerning that a long-time customer could be treated this way due to an apparent mix-up. The restaurant needs to improve its system to avoid unfairly penalizing loyal customers.

Unfortunately, after this experience, I no longer feel comfortable ordering...