McDonald's — Restaurant in Henryetta

02/26/18.... I received a letter in the mail from the owners of McDonald's and they apologized profusely in the letter and provided me with a free breakfast lunch or dinner sandwich coupon to me this made any wrong that have done to me right and I really appreciated that attention to detail well here's my original review. My review is about my most recent experience at the Henryetta, Oklahoma McDonalds drive thru. It was horrible. I ordered 4 cheeseburgers and 2 McChickens. Nothing special. I finally had my turn at the pickup window...my order was wrong and the 1STAR rating is for the poor boy at the window catching the incorrect order before handing it to me. He sent it back...I waited 5 minutes before he apologized and requested I pull forward to wait. I did. And I waited 20 more minutes before my food was delivered to me. At this point I just wanted my order and to leave. A different employee handed me my order and proceeded to tell me a long list of sorry excuses before handing me my food. I finally interrupted him and said please hand me my food...HONESTLY I DID NOT CARE ABOUT SOLVING ALL OF THEIR PROBLEMS I JUST WANTED WHAT I HAD PAID FOR. I LEFT. AND CALLED CORPORATE...BECAUSE NO ONE ANSWERED THE STORE PHONE. This was a terrible horrible experience....and what was worse...The...

My family & I eat at this McDonald's 2-3 times a week since my Son loves Happy Meals. We always order using the App. We hardly ever have issues but recently we've had multiple problems. Last week they didn't put sauce in my Son's Happy Meal & the next day they forgot a large fry. This Friday they forget my basket of fries & that's all I ordered for myself. Then tonight they forgot my basket of fries again. I also ordered a 10 piece nugget & somehow ended up with only 8. I thought maybe I had counted wrong but after counting again I was correct. What's going on? I know people have bad days, get flustered, stressed, or forget stuff but this is a bit much. I'm not a rich woman. I can't afford to drive back for stuff everytime something is forgotten. I hate making posts like this. I'm thankful for all your hard work but can you guys please double check your bags? I would really appreciate...

THE ONE IN HENRYETTA IS NASTY. THE BATHROOMS ARE NEVER CLEAN. THE FLOORS ARE ALWAYS DIRTY EVERY TIME YOU WALK IN THERE. THERE IS ALWAYS TRASH ON THE FLOOR AND IT IS VERY HARD TO FIND A CLEAN TABLE UNLESS YOU CLEAN IT YOUR SELF. THE FOJNTAIN AREA IS ALWAYS DIRTY AND NEVER NO LIDS OR KETCHUP.. THE CASHIERS AND WAIT STAFF ARE ALWAYS RUDD AS EVER .YOU FIGURE IF YOU GO THRU THE DRIVE THRU THEY SAY IT'S SUPOOSE TO BE FAST THAT'S WHY THEY SAY FAST FRIENDLY SERVICE UMMM NOPE I WAITED IN LINE FOR ALMOST AN HOUR ONE DAY FOR MY FOOD AND I JUST SAID FK IT AND THEN JUST LEFT . SORRY FOR ALL MY RANT BUT THAT'S WHY U DON'T HAVE MY FAMILY'S BUSINESS THERE IF YOU COULD FIX THIS ISSUE AT THIS STORE YES MY FAMILY WOULD LOVE TO GO BACK THERE BUT NOT UNTIL THEN AND ALSO MAYBE USE GLOVES WHILE HANDLING FOOD THANKS FOR YOUR...