Cafe Tapioca & Donuts — Restaurant in Hercules

The Best of the Best with the owner making the rating of her shop a 5 star! Yes, Michelle is very kind appreciates all customers walking in to make their order. What's even convenient for many of us who needs distraction as we wait for our order, there is a lotto scratchers machine. If your feeling lucky like I did... spent $30 on 1 scratcher and won $100. True story. I recommend their Avocado smoothie. The best Avocado smoothie in the Bay Area. I don't care and don't wanna hear it. Don't waste your money anywhere else. Go to Tapioca Cafe. Michelle makes the drinks better than her associates behind the register. She just knows how to make it. She's in the Boba game for over 10 years. Her donuts are made in house , not her house but at the shop very early in the morning. She's there all day every day and has the best kindest heart you will get to meet. Very professional, clean store. I could go on but I do have to mention that she is very Humble for a business owner. Mostly she could be seen in the back making sandwiches and washing the dishes and utensils that customers and associates have used. Her associates are just as hard working as she is, which I really don't mind tipping them in the tip jar every time I pay them a visit for my yummy taro smoothie. If you mention to her in question "Who's got the Best of the Best Avocado smoothie?" That's the secret 50% off . It only works at lunch and has to be mentioned before making your order at noon up to 30 mins after that, forget it. You'll get the... are you slow look. Don't take it personal, she gives me that look all the time then she breaks into her...

I only go to this store to buy my lottery tickets but overall I feel like that the store is not a friendly place to support their business. This is the only place I’ve seen that there’s a big bold sign by the owner that HE IS THE BOSS, OWNER etc.. he even position and sealed the lottery machine where you can check your lottery tickets so close to the cash register that is so inconvenient to the customers. I think that this should be easy accessible anytime to the customer even if there’s a line in the counter area. I brought this issue to Michelle but it seems like that she can’t say or do anything about her husband. I gave a 2 stars because of their winning store of the lottery. I noticed too that there’s a trash slot next to the counter to drop your lottery tickets so I would suggest is to double check all your tickets before you drop to the trash and better yet tear it into pieces for your privacy. Who knows it might be a winning tickets that you...

Horrible "espresso" drinks and terrible customer service -- "Cafe Tapioca" is one of the worst coffee shops I've ever had the misfortune to experience. I ordered a large latte with whole milk, and it was really bad. They have their grinder set up so that it is way too fine, so I could taste coffee grinds in the drink (it had a muddy feeling in the mouth). The person who took my order acted like a zombie -- they wrote down something and then just stared at me for at least 2 or 3 minutes. Another person suddenly showed up and they had a long conversation in a language I could not understand. The second person finally told me that it would be $3.80, but after I pulled out my debt card the price changed to $4.25. They do not have fixed prices -- just like in 3rd...