Round Table Pizza — Restaurant in Hercules

Currently sitting outside the restaurant looking for somewhere else to eat. I ordered food online for pickup and they put an extra order of twists with my food. Instead of using critical thinking skills and just comparing my order with the items she took out she stood there staring at my food then finally went to ask the person in charge about it. He then told her they just made extra twists on accident and for her to just give me the items I ordered. She came back to the register and pushed my order towards me not saying anything so I asked if it was okay and she couldn’t hear me so I just left with my food. My mom started eating my cinnamon twists on the way home and before we even hit the freeway, she said they tasted burnt. They were in fact burned on the bottom so I went back to either exchange or return them. Then I got the same girl with the same artist use and she just told the guy to do a refund on my whole order. I checked my account to see if it was still pending and no refund had been processed so I ended up bringing back all the items from my car back inside the restaurant. I’ve always had better experiences with this location as opposed to the one in Pinole or Vallejo, but now I have lost all faith. Especially since they weren’t washing their hands or changing gloves between collecting cash and handing out food...

We used to stop here all the time. Ordered delivery too. Tonight after an hour we got a call that they don't deliver here. When I protested the guy said he had one person that was familiar with the area but it would be another 30 min. I said no I want to cancel my order. He said just a minute and put me on hold.10 minutes later I called back on another phone while I was still on hold on the other one. A nice girl answered and said the manager was busy so I told her why I was calling and she said my order had been cancelled . How long would they have left me on hold. We've eaten Round Table forever, our favorite, but no more. We will never order from any Round...

1/18/2020 FRAUD! I am on Round Tables email list. They sent me a promotion code for a discount ($5 off) if I order online. I ordered on line after clicking the link. I order about $70. 2 XL large pizzas. The promotion code, which is good until Feb 28, 2020 was not accepted. I phoned. They said that they do not offer any discounts. Then why did the email send me to them? LIE! False advertising! I went back to the email. I went to CONTACT US. I TRIED to complain to them. Their form insists that I input the city for the store. The block is BLACKED OUT. I can't input ANY store name or city. NONE. & they won't let me contact them without inputting the city for the...