placed a mobile order and apparently the store was out of chipotle (which both subs were supposed to have) and the workers failed to mention anything to us and let us get all the way home just to see we got skimped.. lets just say as a pregnant woman it made me very upset because the chipotle throws it all together lol. called to figure out the situation but no one ever likes to answer the phone, took 5 tries and they were not at all busy. lady said sorry and that they couldn’t exchange for points towards account or anything. all in all if i’m going to spend an arm and a leg on a sandwich i would like to be told if some components are going to be missing from it; coming from a fast food worker, its...
Read moreThere is a girl with red short hair and she kept yelling at me and my family and rolling her eyes the tables are discussing and when my brother went to the bathroom they where gross and smelled really bad and also the other girl has a name tag on and the girl with the red hair has no name tag and is being nice to all the other customers. And I will not come back due to the disrespect. Also my brother ask for a water cup not know everything was out of order so he grab something else will both the girl came out and yelled at him. Maybe next time you guys should but that the soda is out of order and maybe you guys shouldnt yell at my disabled brother. And just know your...
Read moreThe staff is not trained at all… theres reasons for portions, other than profit. Too much meat and it doesnt get evenly toasted. Paid $12 for a cold a** sandwich. Couldnt even finish it. They dont drain their rotisserie chicken, it leaked all over the bag. I asked for american cheese, and the employees were talking to each other so she gave me pepper jack, which is fine, i like spice so i didn’t say anything. Then i asked for 4 jalapeños and they continued their conversation, so she gave me a handful. Just poorly trained, bad service, dirty counters, wrong food temps.. smh.. if a manager can contact me to get a refund, that would...
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