Churromania Hialeah Gardens — Restaurant in Hialeah Gardens

Churros were good but customer service was the worst. I went today 10/18 at around 8 pm, there was a blonde young woman working there that had a really bad attitude, she would throw the order on the counter for the customer to pick it up, I had ordered some churros and she went to the back to prepare them but then I realized I wanted to add something else to my order so I stood in front of the register to wait for her so I could order again and she looked at me trough the window and told me ‘’ what do you want’’ with attitude, this girl rolled her eyes at me and told me ‘’ now you need to wait because I am on the back” then proceeded to take my order FROM THE BACK while rolling her eyes at me. I was not even rushing her in the first place I just stood there to wait for her. When. She came to the front she told me to move so she could take the order for other customers even though I was already in front of the register ready to pay for something I had ordered already. This is what ruins a business I think customer service is so important and being kind has never...

The lady at the counter was very unrespectful towards my mother and I. A few minutes after she took our order another couple of customers arrived and the service towards them was unpleasant. Her sarcasm towards us was unnecessary taking into consideration that we greeted the worker with respect. Unfortunately, I do not know her name. There was a lady inside the kitchen as well who laughed at our faces. The opening time says 11:00 AM on a Sunday and we had to wait 40 minutes for the "oil to heat up" I feel sorry for the environment that one is experiencing in Hialeah, very unpleasant and poor to 0 zero customer Service. By the way, they are super expensive churros with very low quality, tastes like your earing pure fat refried oil, will not repeat this...

The churros were pretty good wait was decent but the customer service definitely wasn’t up to part the cashier lady gave the biggest attitude just for a little cinnamon sugar as though it was a secret recipe all we wanted was it on the side due to it being so sweet and I’m not able to consume that much sweetness . She then proceeded to try and charge me $2 for it on the side which was ridiculous because i literally wanted only a pinch amount which would’ve been perfect in the little paper cups they use to put ketchup up after begging And pleases just as we were about to just pay for it the gave it to us , which she could’ve just done in the beginning and saving us...