Denny's

My family and I have been going to this Denny’s for years, we never had a problem until now. Recently, 10/26/2024, we arrived around 11:30 a party of 10, we were greeted first by a lovely older woman and a young man, they were super kind to try an accommodate our party. When the young man was setting up a table for us that’s when we hear yelling not only in front of us but to other patrons that were inside already dinning in. There was a server who yelled at the young man “don’t do that I’m not dealing with that” Turns out the yelling server was ours Manuel C was his name. Throughout our ordering time and dinning experience he was clearly in a bad mood he even made a snarky and rude comment when my family member asked for the BeetleJuice burger “it has three patties” who is to question her meal. Next one person order a burger with onion rings but when he brought it out it was with fries he did bring out the onion rings which was okay a small mistake. However, when one member of our party order the Berry Slam the French toast that was made along with the meal the member said it tasted weird we all tried it and agreed. WE DID NOT CALL MANUEL OVER he just appeared storming in asking what was wrong we are no critics so we can’t pinpoint exactly what was wrong it just tasted now thinking had some metal taste to it. He simply said rudely “if you don’t like it just say that” The last straw was when we went to pay, sorry but tips/gratuity is earned with good service and good attitude and attention. Manuel C was no of that, he kept making comments talking to kitchen staff clearly about us, about how he hated to work, and about other slow servers. Nevertheless his action spoke louder at the cash register he proceeded to follow behind us exclaiming that we didn’t pay for a meal which we all did as he gave us individual tickets. He exclaimed loudly “thanks for nothing and thanks for the tip” he clearly did not deserve it for his attitude, treatment of other staff, and publicly berating us in front of other patrons. What was even more embarrassing was that I was praising Denny’s to my boyfriend who was his first time being at a Denny’s. Personally I think he discriminated us as our party was teens and young adults. Some of us have work with food and customer service we can understand having a bad day but we don’t let that affect our service to customers. Overall, Manuel C lack attention to customer as he never checked up on us, how to properly treat customers, an attitude check, and how to treat his coworkers. Personally I believe, he should no longer be working if he gonna have that attitude about his job.