Wendy's — Restaurant in Hialeah

Wanted to try the new chicken with mozzarella sandwich. Asked the cashier about the "picture" and to explain the sandwich. Didn't know it was basically two chickens. So she explained and the price on the PICTURE said one thing. I got my receipt and was charged a higher price. I asked her why. Then she points to the written menu...I never looked at the written menu and says she rang it up ad a #12. We both was ONLY looking at the picture when I asked about the sandwich. I kept showing her the difference in price. And this young lady act like she just could not understand what was happening. Manager came and immediately saw the discrepancy and had to turn the picture around because the price was incorrect. That's why she's the manager. 😆😆 The sandwich was just alright. And the outside of the location is not the greatest. You can tell and smell...

Ordered #6. Food was excellent.. The staff not very nice. Pulled to 1st window after ordering. Said good morning to lady and gave her my credit card. She wouldn't respond. She then reopened the window to return card . i said thank you. She still said nothing. I asked her for my recipt . she then closed the window on me. So i pulled forward, and said hi to the lady at that window and she didn't say anything eithet.. While she was getting my order and handing out the window. I tried to get a response out pf her by saying good morning, hello , how are you doing today.. She wouldn't say a word.. I asked for my recipt and then said have a good day.. Still no response.. My friend that was in the car said " i guess they not very friendly here. Dosent make you feel very welcome". I guess i would...

I don't have much expectations for fast food joints like this since I used to work in a couple, so I'm not going to complain about the obvious issues one may face at this particular establishment. I want to point out the positive. Shout out to the older lady with the glasses at the first window that looks like she could be everyone's mother-sister-auntie-grandma all at the same time. I appreciate her and I know my food is coming out fresh once I hear her voice on the other end, as she takes my order. This woman is down to earth, real, and genuinely respectful. She makes the experience better despite circumstances that is life in general. Somebody please come save this woman, Wendy's don't...