La Autentica Mexican Restaurant — Restaurant in Hickory

Bold face lies. So me and my husband were very excited to try this place and meet the robot Bella which was a nice experience But one thing Myself and my husband cannot stand isva liar so we go on a Saturday night my husband takes me out to treat me to a nice dinner and some drinks after I worked a 50 hour week and it was $20 for a pitche of margaritas. Well, I personally do not cure for regular margaritas so we specifically asked the waiter or he may have even been like a assistant manager I’m not sure but he walked over to our table and we said sir would be possible to get a pitcher of strawberry margaritas for the same price he said yeah sure no problem they come out the same thing same alcohol so yeah no problem. Well come time to check out. We get our receipt and we were charged $35 for that pitcher of margaritas Call the manager explain it to her and he lies and says it’s not what he said so not only that but the manager did not fix it so we ended up spending more for a pitcher of iced down margaritas which was just as much if not more I believe it was than the food so yeah, I will not be returning there and if you do go there and ask a question make sure you confirm it with the manager because the waiters there lie or at least that one man does so they lost a couple that would’ve been a very good returning customer who also tips very generously And personally, the food was not all that and like I said the picture of margaritas was more ice than margarita so I just do not...

Well I was trying this restaurant for the first time to see if it would be a possible place for me and my boyfriend to start going to. But first off I am disabled and had a stroke which left me not being able to walk on my own without a device. Mine being a rollator. So all the handicap ♿️ accessible parking spots was way on the side of the building causing me to have to walk further. So I just parked in a regular spot straight in front of the entrance, and thank God there was a concrete ramp there! Then once inside and seated my waitress was very rude to me. And talked to me like I was an idiot! Which I definitely am NOT! Then the menu was totally different from what I'm use to... no Mexican restaurant can live up to El Paso on hwy 70 for food or service! But no sides like refried beans or rice came with my order. And the prices are too high here! Especially for just getting a burrito with no sides with it. So when it came time to pay for my meal I only left $1.50 for my smarta** server that never offered to refill my drink either! I thought about not even leaving her a tip because she didn't deserve one. I always say the tip amount follows service rendered. And the service sucked! I'm not "per say" a complainer. In fact I am very easy going and easy to get along with. But my visit here rubbed me the wrong way from the time I entered the parking lot till I left! 😒 I personally don't recommend this...

We used to eat here every Thursday. We arrived on Thursday with five of us. They dropped us off at the door, myself and handicap son. The other three was trying to find somewhere apart to come in. They were busy they had a bunch of open tables I asked for a table of five they would not fit me because the rest of my family wasn’t standing inside. I explained to them my son was handicap and couldn’t stand long And they said they didn’t care. I asked for the manager the bartender came over and said me and him sit at the bar I said what about the rest of my family she said they’re not here. I said they’re parking the car I asked for her card. She said she didn’t have cards I asked for the phone number. She said they were several partners and wouldn’t give me any phone numbers. I told her my family was getting ready to walk in and my son was having a hard time standing she said he can sit when they get here. my wife walked in. I told her what was going on. She said let’s go somewhere else. We’ll never be back so myself my handicap son my wife my other son and his daughter left. I noticed that no one from the restaurant reads or answers any reviews so it shows you what kind of leadership they have. We will never be back and I’ll make sure everyone I know does not come in. My wife is looking into calling the people over disabilities cause it seems like they don’t care about the handicap...