The Honey Baked Ham Company — Restaurant in Hickory

Placed an order online. I've used honey baked ham for lots of orders. Food is always great. I didn't like this location particularly. They don't honor military discount like all the other locations. When I called to verify that they were open on veterans day when I placed my order on the app the store manager was extremely rude and kept stating, "if you placed it online and selected a time then you can pick up your order" when all I needed was a simple" yes we are open on veterans day". She just kept repeating herself when i said i just needed to verify that. When I walked into the store to pick up our order it was extremely small and hot inside. Its definitely not somewhere easily accesible for handicap people. Thankfully I was only visiting so I won't have to use this location again. After reading other reviews I'm really surprised the store manager still works there. She is extremely rude. I spent almost $200 dollars. I HIGHLY recommend going to literally any other location. The food is good at honey baked but dealing with her...

Bought a ham yesterday and when I got it home, the glaze was separated from the ham like a solid turtle shell stuck to the wrapper. Called today and was told to bring it back WITH receipt. Took it back and waited about 15 minutes after they took my ham to the back room. The supposed new ham appeared to be my old ham that had the sugar shell had been retouched on my old ham. I told the rude woman that is was my old ham twice and she denied it and turned around and said rudely, "Have a Merry Chritmas." When I told her I needed to look at it when she brought out the so called replacement ham and she said she couldn't do that and I told her I could. It blew my mind when I realized the ham was my original. Hateful white headed woman. She needs...

Website says if you order “any size half ham” online & pickup by today then you get $8 off... made my online order... went out of my way to get my order... they didn’t even have my online order! Then tell me coupon not good on quarter hams... well it’s misleading online when they advertise with words “any size”... I honestly didn’t see it’s said half ham... the ladies wouldn’t honor the discount anyways.... smh 🤦🏼‍♀️... I am Off all Week except for today and it would’ve been so much more convenient to go get my items any other day except for today but I was persuaded with an advertisement that is quite misleading and they didn’t even have my order so what was the point.... seriously.......