So last week I went to this location as it’s the closest to our home. Ordered a few things including 2 jr bacon cheeseburgers. Got home, got situated and was ready to eat our food from Wendy’s. Everything was fine except the two Jr Bacon cheeseburgers- super raw. I went today and was only going to order just some fries but I really wanted two Jr Bacon cheeseburgers. I believe Bryan was the person who took my order via the drive-thru. I kindly asked if I were to order the Jr Bacons’ would they come super pink on the inside as I would love to order but not sure if I could request it well done & told him my experience the week before. Bryan was so kind as to tell me ‘not a problem at all, I will make sure they are well done myself’. I pull up to the window to pay and was greeted by both Lesli and Bryan. Lesli informed me that they would take care of the Jr Bacons’ to makeup for my experience last week while Bryan was handing me a small chocolate frosty as well. I told them I didn’t want them to get in trouble nor was I looking for anything free, but they insisted and also said It was what their manager wanted them to do. This is very much appreciated even though my experience happened a week before; me wanting to make sure my burgers were well done and kindly inquiring- Bryan and Lesli’s customer service skills were on point! Very awesome individuals and kind/sweet ones at that. They even pointed out that it’s ok, when ordering to request your burger be well done😊 Thank...
Read moreI've had it with this place. Not only are the employees always short and seem to be inconvenienced by having customers, but this morning my father wanted to go in and have some fries. He got there about five minutes before opening and instead of asking him to wait, letting him know what time they open they only told him they were closed. I get it, opening times don't change for people. I'm not asking you to change your schedule for a special situation. But, you couldn't say, "We open in five minutes, if you'd like to wait.". Just we're closed. I'm not even surprised considering the demeanor of the employees I've always experienced. Want cheap fast food? Great place to go through the drive through. I'd suggest taking an extra couple minutes to drive to another burger joint to get...
Read moreJust had the most uncomfortable experience at this location. I came by to get a meal after work and first it was a long wait (which I expected). Got to the first window, that worker was nice. It wasn't until the second window where an employee gave me my drink then leaned over towards my car before proceeding to 'ask me a favor' with a twisted smile. He said 'would I be able to bring my friend over and have you call him a 'Wiley-bear'?" I was speechless and tried to politely decline. The "friend" then asked what was going on and the creepy employee said it was nothing. Most likely supposed to be a prank but I still feel uncomfortable. Never had an interaction like that until now.
Also my fries were cold and flimsy when...
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