Dairy Queen Grill & Chill — Restaurant in Hinesville

Dairy Queen is a hot spot for a banana split, so ever so often we must return. We had pick up a friend and ice cream was on our mind, Rodeo served up a fried ice cream. but when we went there it was too crowded. we did not want to brave the crowd for that fry taste, was it worth it of Course, DELAY IS NOT DENIED.

Did I hear a suggestion I remembered. The Banana Split Cold and thick with extra pineapple 🍍 and strawberry a chocolate summer cold treat.

At the Dairy Queen the joy of living With a great appetite overcome us We laugh and savor the moment, our thirst for Banana Split was quench again it goes down your throat much to fast, while we both sat on our favourite table as always, while our new friend ordered herself a burger and a chocolate shake. Everyone was now satisfied filled and hanging we rolled out to the carpark, the drive thru was busy again as usual everyone was out and had the same idea for the evening.

Back at our car I had a kodak moment sitting on the hot 🔥 car park. I looked at the hop cap and though I could clean that grime off and sure enough I sat in the car park to put on that extra shine.

The evening was well spent with two sisters in Christ, well what can keep us out of Dairy Queen or keep us from returning for a banana split burger, cake, or drinks it could only be cash debit or credit card shortage.

We are already in a cashless society And the sweet can soon turn sour if a recession and inflation hit us. But never mind, we will overcome as we learn to adjust our mindsets about everyday living and one of those change is how we find those business that we rely on to meet our needs, and those long drives that requires a good GPS system, but food, gas and travel knowledge is a must, know before you grab those keys know your details and as we say tyres happy and gas brains giddy.

It now raining and before it began to storm I will conclude with always my roving thoughts am already thinking of next time 🤔 "himm" that taste of Dairy Queen. Anybody for a banana Split maybe you can Split one half and half among friends. And pay through Cashapp.

Well so long keep looking out for This Google guide, remember Google before you go because with Google search that is where it all begins. here a Google guide that always ready to keep you on the right path where there is always another juicy little tip to curb that taste bud as you hit the road, know before you go.

Let's go Google viewers what's next on the road. Google guide for...

Spent over 30 minutes in line to then order. And then, when I got to the window and paid, I was told to move forward and wait. I waited and got my blizzards to go home (with a flat lid because I planned on freezing one for another day). When I got home 12ish minutes later, 2 were completely liquid (my husband ate his because he didn't care). I pour mine into a bowl, and it was thinner than a milkshake. There is no way it completely melted in 15 minutes max to go from the dq to my house. I called (27 min after I made me order according to my receipt) to tell them, hoping for something just to be put on hold for 10 more minutes. Just to be told i should have checked my order, i should have done this, i should have done that and to be told if I wanted anything to be done I had to come back and make another 20+ min round trip after 9 pm. The manager on duty Desiree was rude and completely unhelpful. She didn't have access to the cameras to confirm the lag time in my order and when I got it (which is said was about 15-20 min ) and at minimum was 11 based on the time I got home and called. I can be reasonable, but when you know the line was crazy having a complaint should be just honored.

I know it was busy, and I can understand some melting, but to tell me it is completely liquid in 15 minutes is crazy with my ac blasting. Sorry, I'm not sorry. And then the only solution is to come back to the restaurant for a refund after spending an extended amount of time waiting in line that went around the building, calling and then needing to come back to the location? It's completely unacceptable.

No apology, no compassion, no nothing but excuses. Lest to say I will not be back. There is always something with this location (wrong order, rudness from staff exc). I understand it was busy, which is why i just went home in good faith that everything would be fine.

Next time, im just going to wawa because their stuff doesn't melt by the time I get home (weird since they are right next to...

We stopped by the Hinesville Dairy Queen around 6 PM and unfortunately experienced yet another disappointing example of the poor customer service that has become all too common in this area.

I ordered food that was carelessly thrown together—everything, including the fries, was dumped into one messy sticky pile. I immediately brought it back to the counter and told the young employee (not the cashier) that the presentation was unacceptable and I wouldn’t eat it. Instead of offering any kind of apology or showing concern, she looked at me like I was the problem and said, “You can throw it away and I’ll make a new one,” in a tone that made it very clear she was annoyed I had even said something.

After tossing the food in the trash, I sat down with my husband, and we were talking about the poor quality of the service—not just in this moment, but in Hinesville in general—when another young employee, who was apparently conducting an interview a few tables away, decided it was appropriate to insert herself into our private conversation and ask me, “What’s your problem?” I was stunned. I told her to mind her own business and stop eavesdropping, but instead of backing off, she turned to the people behind us—whether customers or employees, I couldn’t tell—and tried to get them to side with her. Completely unprofessional and totally out of line.

The food was never remade, my receipt was never adjusted, and at that point I didn’t even bother trying to follow up.

What I am grateful for is that there’s a Dairy Queen in Richmond Hill, just 25 minutes away. That location is a world of difference. The employees there actually seem to have received customer service training and understand how to treat people with basic respect. I’ll gladly take the drive to Richmond Hill going forward. I won’t be back to the Hinesville location—and I wouldn’t recommend it to anyone.

Management needs to take a serious look at who’s representing the brand at this location. This kind of behavior is...