Taco Bell — Restaurant in Holland

Yeah, this takes the cake for the worst Taco Bell I have ever been to. And as a poor college student, I have been to my fair share of Taco Bells. The only thing they did right was the napkins. I ordered the following three items: Classic Stacker + Potatoes (so Beef and Potatoes), Cheesy Double Beef Burrito + "Get it Grilled", Double Stacked Taco.

Let's start with the Stacker. Not just did it have approximately one-third the amount of Beef these puppies usually come with, there were no potatoes. The thing was a quarter the weight it should have been. I mean there was more tortilla than beef and cheese combined. It was limp. Never have I seen a limp Stacker... Low amount of beef, whatever, but you forgot the potatoes? That I paid extra for? Hm.

Next, the Cheesy Double Beef Burrito. See the attached image of what was given to me as a "burrito." I know the bar is low, but I feel like to get hired at Taco Bell, you should at least know what a burrito looks like. I grabbed and unwrapped this first, thinking it was the Stacker. I know I said to "Get it Grilled," but that doesn't mean to press it flat like a panini. I always order TBell burritos with the "Get it Grilled" option, and never have I seen it this poorly executed. And in my utter distress of the poor form of this burrito, I almost forgot to mention that this burrito, too, had about half the meat of regular.

Lastly, we have the Double Stacked Taco. A taco. At Taco Bell. I took for granted that this would be done right. Well, after the first two disappointments of traditional TB delicacies, I don't know why I still had hope. First off, there was more lettuce than beef, but since there seems to be a trend of sparse beef usage, let's continue. There was no cheese between the soft flour tortilla and the hard corn tortilla. Keep in mind a regular taco costs $1.69 (which is already ridiculous, but you can't blame this place for that... that's corporate). The only reason I am paying the extra $0.30 for the $1.99 Double Stacked Taco is for two things: the extra flour tortilla, and the liquid gold TBell ooey-gooey cheese sauce. You forgot one of those two things... (and with how the rest of this pitiful trip to Taco Bell went, I am surprised they even remembered the extra tortilla)

Listen, I get it, the workers here are paid minimum wage, and likely high from the start of their shift. I get it. But when you don't even know how to make a taco at TACO BELL, there are some issues. This has obviously been going on for several months to years based on the other reviews sharing similar sentiments.

No, I didn't ask for my order to be remade, I am not some heathen who eats Taco Bell in my car. I have at least 20 more years before I am in my mid-life crisis doing that. I didn't open the bag till I got home. After I already built up my expectations of watching some hockey draft highlights with some of my favorite comfort food. After I was salivating over the thought of enjoying an order so familiar to me. This restaurant trampled all over that idea. It folded it up, and flattened it in a grill press till it was more deflated than my Stacker. This Taco Bell location disgraced me... It left my tummy still hungry. Traditionally, the feeling of hunger feels all but a foreign concept upon finishing a Taco Bell meal; alas not this time. This location bears the unacceptable burden of leaving its customer hungry (and ripping him off). For shame, for shame, Taco Bell on 25 S Waverly...

After repeating my order three times to the girl taking it, I drove up to the window. She didn’t greet me—just gave me the total and took my card. She returned it with the receipt and said, “Your food will be out soon.” I checked the receipt because I had trouble placing the order and wanted to confirm it was entered correctly. I had specifically asked for my items without tomato, but the receipt didn’t reflect that.

When she handed me the food, I asked if it had been made as requested. She snapped, “You didn’t say no tomato.” I told her I had—three times. She took the food back, spoke to someone, then returned and said, “Well, the cooks heard that and they made it correctly.” No apology. Just attitude.

While waiting for my food, I saw her hold her pinky under the freeze machine, waiting for it to drip. When it finally did, she put her finger in her mouth and sucked the liquid off. Absolutely disgusting.

This heavy-set young girl with braces clearly doesn’t care about food safety or customer service. She should be fired. I will never return to...

Went through the drive thru on 1/16 at 1015PM and there were items missing from the order. We went back around and the manager working first response was “I bagged that order I know it’s right” and then told us to pull up to the window. This is where we were met with hostility, I was being very polite explaining what needed to be replaced and she goes “I know I gave that to you but whatever.” When I was trying to talk to her she would keep shutting the doors on me, not letting me explain. Told her I would show her everything that was missing, but she kept ignoring me. She then handed me my bag, I looked and it was wrong AGAIN! I did not feel comfortable going back through, since i would probably not get anywhere with her. I have never written a review on anything. But I feel the manager that was working needs to be educated on costumer service!...