Pizza Hut — Restaurant in Hondo

The worst service of any restaurant I have ever been in. Ordered online. The order indicated it would be done in 15 minutes. When I arrived the web page said it was ready, so I went in and was told it would be another 15 mins and then the worker just walked off. While I was waiting for 22 minutes, one of the patrons got up from her table and had to go and get her own tea that was still sitting in the machine behind the register. More patrons came in with online orders and were told to sit and wait. When they called my name I picked up the cold pizza boxes and boneless wings. I told the lady at the register that I was appalled at the lack of service and the late order and she said "OK, have a great day" and walked off. They appear to be understaffed and very un-empathetic. I will take my...

I usually love Pizza Hut but the last four times I have ordered from there they messed up on my pizza. The third time I called and complained to the customer service I was told all I could get was a 15$ cr since it was carry out and it was my job to check the pizza before I took it, so I called the store and they gave me my full cr. So when I ordered the next week I used the 15$ cr and the the 2 free pizzas which they made a big deal about it but I still got the pizza. My husband actually ordered it at the restaurant waited brought it home and it was still wrong it was the same mistake as the last time. So we won't be back for awhile which is a shame cause we eat there...

I had never ate Pizza Hut in Hondo before but today I have decided to dine in and it was the best decision I ever made. I was very satisfied with my pizza and the cheese sticks. Out of all Pizza Hut places I have gone to, this was the best . The cheese sticks were the best out of all places because most pizza huts I have been to, when you order cheese sticks , it’s either always burnt or just bread , no cheese but this was the best, and the lady, she was cashier and server , made sure I was satisfied and always checking in to refill my drink. Thank you ! For sure I will be back to dine in! Best customer...