McDonald's — Restaurant in Honolulu

I have a mcdonald's location just 3 mins away from my house but even tho this location is slightly farther, i always only go to this dillingham location instead. The food and service is always better, the one at kamshopping everyone there is so rude and my food is never fresh or made correctly. Today, I went to mcdonald's to pick up a mobile order but my app didn't go through but it took away my points for 6000 for a happy meal. So i went inside to confirm if they got an order they said no and I told them but it took away my 6000 pts. At the same time, this homeless man was being rude and throwing his ice water to the female employees and I told the manager it's okay don't worry about it because I know it's not their fault, it's the app's fault. Even tho so much was going on the filipino manager Roseann (i don't know if i spelled it right) went out of her way and stayed professional to help me even if ice water was being thrown at her and mean words were being thrown in her face by the homeless man. She gave me my happy meal for free and even said sorry even if it wasn't her fault to begin with. It must have been the app itself. But super impressed with how nice she was and professional despite the chaos and even if I told her it's okay if my order didn't go through but she made my...

Does anyone ever not want ketchup with their fries? I ordered a cheeseburger and small fries, I’m handed my order and told “thank you“ and the cashier walks away. I checked to see if I have ketchup and stand there for a good three minutes trying to get someone’s attention so I can ask for ketchup. Another patron was clearly waiting for the same thing, but after about two minutes, he got frustrated and left. Finally, I got my ketchup and sat down to eat. There was probably half a bottle of ketchup on my cheeseburger because most of it ended up on the table and in my lap. I would have cleaned it up from the table, but there are no napkins to be found and I’m not going to wait at the counter again, so I guess someone will have to be around to clean that up. I realize they may have concerns about pilfering,...

McDonald's on Dillingham is one of the best and fastest serving for drive through customs. I've b Never had trouble with any take out orders or indoor. It seems most of the workers there have been working for this specific McDonald's for a long time which is a very good thing. I also k know of a couple of employees who have either emotionally or phycial problems who are very awesome workers. I have nothing bad to say about this place. And yes so.e homeless people hang out around there but don't cause trouble. Sometimes if I have extra money I offer to buy them lunch injustice them a few dollars. I like to give a hands up not a...