Starbucks — Restaurant in Honolulu

I came to Starbucks today by myself, which is quite rare, considering that I'm usually here on behalf of my girlfriend while she waits in the car or I go inside with her. Nothing against Starbucks, I just don't consume that much caffeine on a regular basis.

Anyways, with that said, I will say that team here is particularly friendly in comparison to some of the other locations. This isn't just on Oahu, but in the mainland as well. While they do get busy, I don't think that they feel as bogged down as some of the other crazy locations like Kahala so they can be a little more friendly.

Besides friendliness, we haven't really run into any issues with the accuracy of our orders. I bring that up because my girlfriends drink is particularly complex and it has to be remade about 50% of the time and other locations. Here, it's only happened a few times.

If the staff is reading this, thank you for everything that you do (making sure that my other half is properly caffeinated and not cranky lol).

Sidenote, I haven't really hung out here before, but as I was writing this review, I noticed that I kept getting kicked off the Wi-Fi. I'm not sure if it's because some of the seats are far away from the main door or if it's just a router at this location. If you plan on working here, I'd probably opt to sit inside so that there isn't too much interference with regards to the Wi-Fi...

As a frequent Starbucks customer and business owner myself, I have never had a bad experience before that has prompted me to leave a bad review. I came in Monday August 18th around noon. I went up and waited by the cash register. There was no line, until a group came in behind me. I noticed 4 employees and one who seemed to be in charge (a lady with dark wavy hair) was training someone. A simple "Hi! We will be with you in just a moment," would have been more appropriate. The lady in charge kept randomly looking at me and finally went up to the cash register and said "I can help who's next" as she stared at the group behind me in line. I just started ordering as she gave me complete sass. Totally not appropriate, and she did the same tone of voice and attitude when she handed my boyfriend our food. Completely horrible customer service, I will never be stopping at this...

Serivce was exceptional also in order for me to make surr that I brought enough money with me when I asked how much a Trenta size was for the refreshers the employee helping me named Jim he politely said he didnt personally know so he checked and added it into my total and not knowing wrather he would have to eithrr later change it or cancel it off he didnt hesitate and still provided excellent customer service for a person that is considered elderly. So Hawaii Kai Starbucks I noticed the nee posted hours and as I was done with my transaction and checked it out I noticed what it wad shoeing online didnt match with the obe at location of business establishment. But did however send in an edit just for make sure not only its updates but for locals and or tourist know as well so they wont be...