Subway — Restaurant in Hooksett

I'm a fan of Subway overall, but not so much this location. I used to order here prob twice a week for a span of 10+ years. Service here has taken a turn for the worse and I no longer utilize this location. Numerous times I ordered online and showed up at the indicated time and sub was not ready. Last order I did, I intentionally showed up 20 minutes past the "ready" time and it still wasn't ready. The worker indicated she would start making it once the other customers in line were served. I asked for a refund and was told I had to do it online. I attempted to do so and got a response from the Area Manger (Speidel). She indicated my refund would be credited in 5 to 7 days. This was several months back,...

3 strikes, you're out. First incident: said order would be ready at certain time. Get there a couple minutes early and still had to wait 20 minutes for my sub. 2nd incident: ordered online a footling. Got there she had made a 6". Had to wait AGAIN for the correct size sub. Took up 20 minutes of my 1/2 hr break time. 3rd incident: tried to order on line, wouldn't let me for some reason. I walk over there on my lunch 1/2 hr (3 stores away from my job). Girl said she wasn't clocked in yet and went out back. Other girl at register was counting coins so I waited. And waited. And waited. Finally I just left. Wasted more of my lunch time for NOTHING. Not a well managed store. This is the...

no wifi..i needed to communicate with family about what to order- horrible...then was building a sub,turns out no onions left- NOT EVEN EXTRA just in case... really pissed me off after no cell service; how freakin difficult is it for someone who owns or manages a sandwich shop, TO ANTICIPATE DAILY NEEDS!??... I guess nobody wanted to take a short trip right down the street, to grab a few onions earlier in the day! to solve that problem.. and then of course charge me the whole price ($16) I'm sorry that's just...