La Fiesta — Restaurant in Hoover

We absolutely loved La Fiesta but our recent visit on yesterday changed our mind. The food and past server were absolutely great but the manager was very rude to us yesterday and our server on yesterday was not very knowledgeable of items on menu. We ate at this restaurant 4 times before coming back a 5th and this time I was charged $16.50 instead of $12.50 for a dinner shrimp burrito. I explained to him we visited multiple times between the past month and we were always charged $12.50 for shrimp as I do not eat beef, chicken, or pork. Before the manager came to the table the server stated they do not serve shrimp burritos.. i explained to the server that we always get the same items he stated that was fine and he would make it happen. The manager comes over after a few minutes and interrupts my conversation with my family and states “so whats wrong with the price” I explain to him nothing is wrong but wanted an understanding on what we were being charged he proceeds to say well thats the price. I explained to him I understood then he walks away. His tone of voice and demeanor was rude its a better way to communicate with your customers. Upon leaving my family tells him thank you and have a great night he looks the other way like we were a bother. Sadly i will not return due to the customer service experience i received on...

Went to La Fiesta for lunch on a suggestion of a friend who gave us a gift certificate. Upon first entering, was hit with a damp musty smell. The atmosphere was typical Mexican restaurant decor.

Was seated promptly and brought the usual, "chips and salsa". The salsa was more of a "taco sauce". There was no visible onion, tomatoes, cilantro or jalapeños. It was very thin and watery. The chips were room temp and partially stale.

The staff was attentive and nice. They brought our drinks and took our order quickly. The food came out within 10 mins.

I ordered the lunch fajitas- steak. They were hot and fresh. The steak was under seasoned and slightly chewy. Inions and tomatoes had a good taste. Rice and refried beans were...typical rice and beans.

The food wasn't bad, but it wasn't to write home about. It was a typical American style Mexican restaurant that uses the same food vendor as every other Mexican restaurant.

All in all, not bad but wouldn't make a special trip here unless I had another gift...

I would not recommend this place! If I could give this a 0 star I would!! The cheese dip came to the table not melted. We had to send both of them back and asked for them to be heated in the microwave. My quesadilla was fried in what taste like old grease, and the old grease flavor was all the flavor it had. The beans were bad and the rice, crunchy. The chimichanga, which has cheese dip on top everywhere else, is served dry with frost bite lettuce. The thing that makes me upset the most was the fact that we ran out of drink and no one ever came back to fill our drink. ($2.50) each. (So service is terrible) I took our check to the counter and ask for a to go cup since we were still thirsty and they charged me for another drink….but did not tell me. When asked why my bill had become over $60…I was then told then they charged me for the additional drinks. Which I told them they could keep. Save your money! I am not sure how their rating is so high but I am sure the reviews...