Shipley Do-Nuts — Restaurant in Houston

I've been a patron of this location for as long as I've lived in the neighborhood which is 40 years. Usually I have a great experience but lately I've been getting negative vibes from one associate in particular who works the register some mornings. The older Hispanic lady seems to have some issues with her attitude or she doesn't like black people. In the past I've let it go and just figured she was having a bad day but she can't be having a bad day every time I come to pay my money for donuts and coffee. Today was the last straw. I purchased donuts and a coffee and asked for the non dairy packets. She told me to my face they didn't have them after I looked over on the table and didn't see the holder with them. I pressed her on it because I knew they had them behind the counter and she proceeded to tell me they didn't have them but I wouldn't budge. When she saw the expression on my face I think she realized she should give me what I was asking for but it shouldn't take all of that to get what you are paying for. I am lactose intolerant so I can't do the dairy creamer and I told her this. If someone from management reads this then you really need to have a talk with that associate. Everyone else that works there does a great job and the food is...

I dont know if it is because of the location of this Shipley Doughnuts or how long it has been opened. There is a difference when compared to other Shipley Donuts locations and population. I have gone to this Shipleys once from the C.E. King/Belway area instead of driving to the I-45 Location on Rankin Rd.

This employee decided to close the doors before 5 pm. She kept going on and on about this is her life which had nothing to do with serving customers. Once she pulled the window back at the drive-thru and I questioned her. She shut the Drive thru window and kept talking and making hand gestures There must not be any supervision at this location. Needless to say, I was surprised she obviously didnt care or think she would lose her job,

I surmised that the community was a prime reason for this employee's behavior. I dont believe this would ever happen at locations in Humble, Post Oak and or other more economical...

They only have traditional food items , nothing has changed .. there is no croissants , nothing with egg in it or a sausage patty . there's no kolache with egg its only kolache with jalapeno and OR cheese. the dough that's made for The Kolache is very heavy is too much dough wrapped around the thin sausage .. The cheese taste nasty and sometime it's to much cheese .. some Mornings the Do-Nuts are hot , warm and other days they are cold .. I haven't seen any new faces in the past five to six years doesn't look like they have brought any new employment to the workplace everyone needs a job everyone needs a second and third chance specially this area of location with walks of life strongly African American-Blacks &...