Vietnam Bistro Res — Restaurant in Howell Township

DO NOT EAT HERE. ABSOLUTELY THE WORST EVER FOOD AND SERVICE. PLEASE READ UNTIL THE END AND BE STUNNED BY THE OWNER'S RESPONSE :-( We try to always support our local small businesses and hope to receive the best service in return. I placed an order, which usually any average order is not cheap and is always way over $100 dollars Well, after going to pick the food to come home and have a meal with your family, not only do you find that they messed up the order, but the taste was awful. I called and brought it to OWNERS' attention, and I expected to hear from him , "What can we do to make it better and expect to get a credit for the next order. To my surprise, I came to pick up the order and I was charged for the FULL ORDER. I reminded the owner aftr sitting there patiently waiting for he order over 30 minutes which I was shocked he came out with an attitude and unprofessional insulting behavior, he said you you will pay full, You should have returned the items that day to get the credit. WHAT???? he wanted the customer to drive back 20 minutes to return the items that they messed up and had a nasty taste ??????? I was shocked and appalled but mostly surprised by the way he treats customers. What a shame that they have now lost me as a customer and rest assured all the neighbors we share referrals. WE WILL NEVER REFER ANYONE THERE. This is a typical owner who only cares about making a quick buck and has no value for customers who support his business. DISGUSTING !!! I found a great Vietnamese place in Freehold GREAT FOOD, CLEAN PLACE, AND ABSOLUTELY AMAZING CUSTOMER SERVICE "MISS SIAGON" !!!

AS FAR AS THE OWNER'S COMMENT USING MINORITY AS HIS EXCUSE ?? GUESS WHAT? I AM A MINORITY, AND THAT'S WHY I SUPPORTED AND PROMOTED HIS BUSINESS AS WELL. PEOPLE LIKE YOU ARE NOT WORTH BEING SUCCESSFUL OR SUPPORTED!! I RECOMMEND THE PLACE "MISS SIAGON". THEY KNOW HOW TO VALUE YOU AS A CUSTOMER AND...

BRING THE OLD OWNERS BACK!!!! I don't even know where to start, I have so much to say but I'll try to keep it as short as possible. Total new menu, so if you're expecting the old Vietnam bistro items,it has changed. It is also more expensive now, The pho itself Is nowhere near the quality and taste of the previous owners, the bone broth to me looks and tastes store bought unlike the previous owners, it also has a sweet taste to it which I do not like at all. I was really hoping that the food would still taste the same but was sadly mistaken. Upon arrival I ordered spring rolls, which didn't arrive until after I was already done eating. IF YOU ORDER THE EGG NOODLE SOUP BE AWARE THAT IT ISN'T A TRADITIONAL SOUP LIKE IT USED TO BE, YOU'VE BEEN WARNED. NOT SURE IF THE YOUNG KIDS TAKING ORDERS ARE THE NEW OWNERS OR NOT BUT THEY DEFINITELY SEEM NEW TO THE RESTAURANT BIZ IN MY OPINION. THEY WERE NICE, BUT THEY HAVE SOME LEARNING TO DO. Overall to keep from spiraling in this review I'll just say, if you're used to the old food you won't get it here now. I was a regular here for years to the point the old server knew what I wanted when I walked in the door, even down to the drinks and what I wanted in them. I'm really just truly saddened the old owners sold the place, now I have to find a new pho spot unfortunately. It used to be the best pho around hands down and now after trying the new menu I'm very disappointed. Maybe this is a new school type pho which I'll never get used to. I really just want the traditional...

I never do Google Reviews, but I simply had to in order to shine a light on this EXCELLENT establishment.

I have been a regular at the Vietnam Bistro with the old ownership, totally surprised arriving to a new staff, menu, etc. As much as I loved the old restaurant, the new management provides a fresh taste of truly authentic (TRADITIONAL) Vietnamese cuisine. Their P2 (house special pho) has the tastiest, MOST authentic and flavorful broth that I have simply ever tried. Plus, there are now meatballs and oxtail in the pho?! Excellent. I’m also able to try genuine Vietnamese food items that I wasn’t able to have with the past owners (as this was a FUSION restaurant back then—not a true Vietnamese spot).

As a seasoned food critic who has had pho across the state AND country, I can ensure you that this spot is legit. The owners might be young, but they KNOW how to run a business and know how to treat clients well. If you’re looking for unauthentic/Americanized food, get some microwaveable dish. This spot is a blessing to Howell and I look forward to being a regular...