Hartz Chicken Buffet — Restaurant in Humble

Firstly, even with the Senior discount, it was the most expensive Hartz Buffet I had ever been to. They had no meat on the buffet when we got there. We kept having to ask them for meat. They would bring about six pieces of fried chicken out and then you had to wait on more. We asked for Hot wings three times and 45 minutes later got fried wings with no hot sauce. Then we had to wait on hot sauce. I will never go to this location again. Two people brought back to go orders, while we were dining. Both of them because they weren't packaged with the wrong amount. The cook did a great job with flavor, it's just a buffet usually is filled with a variety of things to eat and this had no chicken until you asked for it. I was extremely disappointed with this location. That makes two locations in Humble that I will not revisit. It's honestly worth the drive to LaMarque for the best Hartz Buffet ever. I will make that drive, next time or try the one in Alvin again. The ones in Houston have poor customer service, lack of options and are truly not worth the newer higher prices. I did try the one in Baytown last month. That one was very good. Food was hot, fresh, and delicious. My favorite is liver and gizzards with lots of cream gravy on top. Southern comfort food...

Horrible customer service by far the worst fast food service yet, lady comes to window didn’t say anything just stared and put hand out for payment which was so rude took payment and I asked if I could add to order she didn’t say anything another guy came to the window gave us our order I told him the order I wanted to add and he proceeded to say “let me see” and walked off , so we are still seating in drive thur waiting for feedback on our order that we thought was being made but lady comes to window saying “why are you still here you are holding up my line” I tell her I placed another order she says “no other order was made” and tells us to “get out the line” so we go back around and get ignored at the drive thur speaker so we no longer wanted to order and as we are pulling off the guy opens the drive thur window and starts smiling and waving ,by far the worse customer service ever we did ABSOLUTELY NOTHING to them to deserve that kind of treatment PLEASE DO NOT go to this location 8990 Will Clayton...

I went through the drive-thru at this location since it was the closest to my church. The lady taking my order was extremely rude and nasty in tone. This was my first experience with them and I will not be back. It was too early to start work nasty-This lady is just nasty.

*UPDATE: A group wanted to go to this same location after service the following Sunday so we went. The same lady was there working the front counter and drive-thru and was nice and accommodating during our in house visit. I believe a language barrier may have had something to do with our previous drive thru experience as a heavy accent was present and we had to keep repeating things to each other for understanding. However, we were able to see a smile in person while communicating. The facilities were very clean but both restrooms were out of order. The meats were good but the sides lacked...