Popeyes Louisiana Kitchen — Restaurant in Humble

These people that at this location are so horrible I wasn’t going to even make a review because I know how fast food/customers service jobs can be when it’s poor management, But however I’m to willing to share my 3rd experience at this location I placed a online order 20mins prior before closing only because I stay 5mins and work 7mins from This place however got to the drive thru know one even acknowledge the automatic voice message came stated that they were close. I pull up to the window a employee looked at me and kept eating a chicken sandwich and continue to do whatever he was doing until I had a stare down with him before coming over just to open the window to not even greet me.. told him I placed an online order But was told “No we’re close” told him how is that possible it’s not even closing time it’s was 10:53pm ask to speak to his manager he told that the manager was going to say the same thing.. as the manager came over the young guy stayed while I explained the same issue to the manager just for him to say “Yeah man sorry we’re closed and don’t have any food” Asked him what do I do about my money he Didn’t know how online works and just stood there..

the problem is it’s a brunch of young folks working inside and no one taking accountability be it should be no way all my experiences at this location has been somewhat the same from not having “Enough food” Not willing to accommodate customers when it’s there fault.. Last night was Definitely my last time...

I decided to order from Popeyes again after not eating there for the last 6 months due to the last time I ate there the service and the food were horrible. I am now reminded why i dont eat there. I ordered wings after seeing an add for their new wings. I ordered both ghost pepper and the new sweet and spicy. However when my order arrived it was all sweet and spicy. I didnt think to much of it however the delivery drive politely advised me to be careful as the order looked like it had literally been thrown in the bag. When I opened my bag my order was spilled in the bag with no regard. The lids were not secure and the the sweet and spicy sauce had filled the bag and the wings had fallen out as well. I was also told by the drive that the reason the order was late was because of how slow the service was. I looked at my watch and realized that the order I placed took over a hour to get to me. Suffice to say the wings were good even though I didnt get the ghost pepper wings I ordered. After this I will not be ordering from this location and advise if youre going to order Popeyes you might want to try another store as this one is never up to...

Got my order wrong through drive thru. The guy who took my order, just sounded like he was distracted and kept kinda interrupting me when I tried to talk. Eventually, I got the order in for the chicken sandwich combo for $8. When I pulled to the window, it was a girl at the window who I paid with, but she handed me a chicken tenders combo instead; which was like $12. So, I let them know the order was wrong right away.

The cashier informed the other staff, and I could hear them kinda argue amongst themselves about my order. Eventually, they got me the right order and I went my way....unfortunately about 15 minutes later, I had realized they never gave me my refund for the wrong order. I ended up paying more than the food was worth, which upsets me after that mediocre service. I just honestly didn't feel like going back there and arguing with anyone, after all that mess, but I am pretty upset that they ended up over charging me. The food was okay, with the exception of the sweet tea which tasted old and had no sugar. Idk the staff is just so distracted, making their...