Dairy Queen — Restaurant in Huntington

If I could give them a great big fat ZERO, I absolutely would! I'm not one to complain because I work with the public every day myself and I know what it's like. But today showed me just how inconsiderate and selfish and disrespectful that this generation really is. I've been a dedicated customer to this specific DQ for several years, but I won't be going back. I only get 30 minutes for lunch and I travel from Lavalette to the West End DQ at least 4 days a week. The past several times that I've been there I've been treated horrible. A couple of the little young girls at the drive thru window are VERY rude! I always always ask at the speaker for "a medium Oreo blizzard with a lid on it please", occasionally I get a total, but most of the time I'm just told to drive on around for my total. I understand that they have to flip the Blizzards before they hand it out, it's a requirement, I get it, it's totally fine. So I always have to ask a second time for a lid, and that's okay too.. but when I told her that I had asked for a lid, she said "I know you did", roller her eyes at me and act like it was an inconvenience to do her job. Then she half ass shoved a lid on it and the other lady tried to hand it out the window like that. I asked again for the lid to be ON it because I'm driving a standard shift and I couldn't babysit the cup while I drive. I didn't want to get ice cream in my car. The one lady politely scraped the overflow off the top, put a new lid on it, and wiped the melted ice cream off. While she was doing so, the one little smart ass girl opened up the window and gave me the stank face then proceeded to ask me if I had a problem. I told her that she didn't have to be a smart ass and she smarted mouthed back trying to argue with me. The same little girl was rude to me at the speaker just a couple days ago, I told her nevermind I would go somewhere else for lunch. She's rolled her eyes at me a couple times when I've asked for a lid or for her to wipe the melted ice cream off of the cup. The thing in the drive thru the other day almost made me not go back but I gave her the benefit of the doubt in hopes that she'd just been having a bad day, and maybe was having a bad day the last 3-4 times I'd been there. Nope, I was dead wrong. She's just rude, plain and simple. This time I drew the line. She needs to get rid of her nasty attitude and treat people with respect. You can't treat people like that and expect them to come back to your business in the future or not leave a bad review. You're gonna lose a lot of customers if you keep that kind of employees around your business. I know one thing, my dedication is no more.. It's not just the one girl, there's a couple other young girls there that act like they're above others. As bad as I hate to say it, I'll never go back to the West End...

To start with, I love the owners and have been going here for years without issue. Today, however was different. I ordered a small swirl cone dipped in the cookie shell and two small swirl cups with the same cookie shell and one medium cup of chocolate. Not a complicated order. When I got to the window I asked the guy for a cup holder that he never gave me. I paid for everything, then he goes to hand me the medium cup of chocolate and it barely had anything in the cup and I said that it’s supposed to be a medium then he proceeded to tell me it was and I told him the small was the same size. The he showed me then bottom of the cup to show it was marked with a m for medium like Im stupid and can’t see the size difference of the cup. I then said it’s not about the cup it the fact that it’s half filled. Then he shrugged his shoulders and stood there staring at me. Upon realizing it wasn’t registering I told him to just give it to me so I could leave. Then he hand me the two smalls that were supposed to be swirl and they were...

I ordered dinner for my family from this location 3/11/24 (today) at around 8:30pm.

My wife ordered a chili cheese dog.

She bit into the dog and chewed a few times before realizing it was sour, and was able to spit most of it out.

Upon examining the hot dog, it has a slight iridescent green hue to it, along with spotted and steaking discoloration, the most noted discoloration was a really "off" red hue.

When she called and asked to speak with the manager, the manager was heard to be yelling across the room at some poor teenager and refused to speak on the phone.

The pictures of this thing doesn't do it justice .. it looks a fair bit greener, and has an odor to it.

This experiece has put me off wanting to eat at Dairy Queen.

I am going to report this to the health department.

Speaking of inspections, if after reading this review you still choose to eat at dairy queen, at least inspect your food before...