Pints & Pixels — Restaurant in Huntsville

My experience ruined my birthday surprise that was given by my boyfriend and best friend. They researched the place to make sure they have my favorite food... hot wings. They do. If you like school food cooked from frozen with no sauce on the wings and being so greasy that you cannot actually taste the chicken. They did refund me for the chicken but at this point I was afraid to eat their food. I spent my night hungry. The mixed drink (the Mario power up) I ordered was great, but ordered a few jager and Dr peppers that were flat. Plus the bartender had to go find Dr pepper in parts unknown. The waiter and bartender were super nice and very helpful. I wish i could remember their names so I could complement them. But management needs to step up their game. The only reason that I will be back is to use the remainder of the tokens we did not use and they will not cash in. It shouldnt take long to use those tokens though, as the games restart in the middle of a game and waste your token. Horrible experience that left me crying on their rooftop balcony and ruined my birthday experience.

Edit: went back a week later to try it again. Maybe they had an off night. Nope. While on the patio, 3 servers openly and loudly bad mouthed their customers. When we tabed out, my boyfriend wrote a note about this behavior and was followed out onto the street by an employee with the intent to fight him. He screamed the message out on the street and said he was on his way up. I will NEVER come here again. I can't believe an employee would chase out a customer...

We showed up around 630 on a Thursday and walked in. Atmosphere seems fun, so we went to the hostess stand. And stood there. Finally a hostess who was cold said there was a wait and attempted to put us on a list with a pager. Had to ask someone how to do it. 10 minutes later we were seated, after they have away our original table to someone else.

We sat for a while without seeing anyone. We were talking about leaving when it waitress finally showed and took our drink order. A few minutes later, a waiter put his hand on our table and slowly walked by starting trying to figure out if we had ordered, and walked away without saying anything. Then another waitress asked if we had ordered. After we ordered, we were approached by who I assume was the manager. He seemed afraid to speak to us. He asked if we had ordered and slowly walked off without saying much. Awkward.

Food Do you like chili? Great, come here. You don't? Go elsewhere. Chili doesn't go on everything guys. We just got the Fatal Fries. Grease, socket, unmelted cheese, and did I mention covered in chili?

We paid our bill, and left. They give you some tokens when you pay, ours were left with two kids playing Street Fighter. I enjoyed my night elsewhere.

Learn to run a restaurant, then a bar, then an arcade. You cannot attempt to learn all 3 at once. There is room to improve, so I may check back in the future. But, if nothing changes. They better hope the bar can keep...

I wanted to leave an updated review because this is a significantly different place than it once was.

I don't have any reference for the food, but I went here several times over a few months and the following is consistently how it was.

For the games and the drinks and it was great. Service there was excellent from every bartender that we had and the one time I had food it was the milkshake, which was a unique ingredient and video game theme and was good.

Original review from ~2019 You can look at my other reviews and see that I'm not hard to please it generally negative.

Waited for about 15 minutes to be seated, (like the sign in the door and at the hostess stand said).

After the security guard (nice guy) assured us that someone would be right back, eventually someone showed up. She acted surprised and said she had seen you and wondered what we were doing standing there.

Anyway, we were seated and promptly ignored for another 15 minutes, even doing "notice me" gestures to staff passing by to no avail. We eventually looked up another place and left. We let the staff know what happened and they did seem to care.

At the new place, our server informed us that people go there to play and order drinks at the bar, but advised against trying to get table service\food.I agree. Although, Ms. PacMan had a bad stick (one switch...