I was picking up an order for a delivery service on April 2nd, 2023 and waited almost 2 hours! It was late night and only a few walk in orders and Still didn't get the food by the time i cancelled the order and left! The only reason I waited is because a rep from the delivery service asked me to wait. When i called back almost 2 hours later they understood why i cancelled the order and said it wouldn't count against me. I don't get paid to do this per hour, I get paid per delivery. There were alot of delivery drivers waiting on orders and they all were mad at how long they were waiting to pick up simple orders. All I had was a gyros and fries. The girls at the counter were nice but whoever was making the food in the back needs a new job. I will never pick up an order for this location or come here to personally get any food. Don't...
Read moreThere was a roach in my food, very disrespectful, and I was very hungry. I spoke with the cashier. She had the worst attitude to have ever experienced only because I told her and showed the young lady that there was a roach in my food. She said with a very disrespectful tone, we don’t do refunds I said is there anyway possible that I can get a store credit or speak with the manager? The lady said we don’t have any managers I am the manager. The young lady was short with a hair bonnet on and a nasty black, dirty jacket, I was trying to call the city. I’m going to make sure that the alderman and the city of Chicago health department about this business. We could have avoided everything if they would have gave me...
Read moreI called to inform staff there was a Band aid in my food and the girl who answered the phone was very rude and unprofessional… She told me no one there is wearing a band-aid and I informed her “I’m sure because it’s in my food” she proceeded to justify by saying they don’t have any band-aids in the restaurant. My initial thought was oh so there’s no first aid at hand if one was needed, then I said maybe cause they have them at home and could have put one on and went to work without wearing gloves. Long story short, I will NEVER eat...
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