The customer service is TERRIBLE & I mean TERRIBLE! I stood in line waiting to be serviced by the cashier and here comes a guy (I'm assuming the manager/owner; and based on previous reviews the SAME 'rude guy') telling me to step up and place my order before the cashier even had a chance to finish the transaction with the customer before me! She was still counting his change, and just sat his money to the side. I purchased 2 deep dish slices of pizza for $7 (not bad, which is why they even have the one star that I've given) Throughout the whole visit 'rude guy' is bouncing around EVERYWHERE, preparing orders in a sloppy manner, and rushing customers. One guy brought his order back stating he was allergic to pepperoni and that he'd take any other type of pizza prepared but he can't do pepperoni. 'Rude Guy' just stared at him, and proceeded to make him wait without even suggesting he'd resolve the issue. Here's where things really went left...I asked 'Rude Guy' for some to-go packets of parmesan cheese as he was handing my food through the window he proceeds to say in a verrryyy rude tone "Come on hunny go gotta ask me for that ahead of time" (in a irritated tone). I respond by telling him "Hold on, I'm a customer and you don't talk to a customer in such a way, all I asked for was some parmesan cheese packets". He then says "your a customer...?" as if he couldn't understand the correlation between business etiquette, and simply treating customers with respect. I kindly responded "you know what sir have a great day I'll give you a nice review". I'm not sure what it is about businesses of this sort but they tend to treat customers very rude and with disrespect, seeing that their business is established in a predominantly black community they feel as if they can talk to us any type of way and assume that we'll continue to patronize their business. I so wish I could give 1/4th...
Read moreI have been a customer since they were on 78th and Halsted in the 90's. Haven't been in 4 years but am excited they're still going, despite the economy. That should tell you something. I don't really care much for pizza anymore, having been force fed it so much in the Corporate sector. But I will return to this place for sure. It's not so much your typical deep dish, if that's what you get. It's really gourmet; very fresh. The butter crust and the sauce are the bomb; not soggy or dry. As for extra sauce, you won't regret it on day 2 especially if it lasts that long. Not greasy, very succulent. Not one ingredient over or underdone. Great hand packed ice cream for dessert, another thing I don't normally eat. (strange, I know) P.S. headed there this weekend and will edit this dated...
Read moreWe tried this place out and got 2 larges and an individual and it was 70ish$. They had a nashville hot chicken and honey we got the individual of, and it was pretty dang tasty. We got a large pepperoni and large 7 meat i think. They were both pretty good. The crust had a nice crispiness to it. I will say its kind of annoying on the pizza sizes. They seem to only have a 16" and like 8". So IMO they are pretty darn expensive for what it is. We enjoyed it, but I think grabbing a specialty pizza every now and then might be the way to go. It's too expensive for the size of them. Service when we got there was good, however when my wife added a pie to the order she mentioned that the person on the phone seemed...
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