ordered raspberry rizz today. I’ve ordered this drink several times in the past for my kiddo. normally pleased with appearance and taste. this time when I picked the drink up I questioned the worker as it the drink did not appear to be what I’m use to expecting. low quality produce? it was grayish and without fresh raspberry/white chocolate chunks and or whipped cream on top. things happen. the first girl insisted it was made correctly and I was surely mistaken. walked out to my car looked at the receipt and image presented on the beyond juice app and I couldn’t help but think think - paying $12.50 for a smoothie that I wasn’t happy with just wasn’t good enough. Re entered store asking for a manager as the first girl didn't seem to want to help whatsoever. manager on duty today (a blonde) immediately insisting again that I was wrong insisting that I was not only mistaking the drink but that I was also unclear of what building/company id purchased the drink from in the past. suggesting elsewhere. She didn’t ask me a thing and she and refused to make eye contact. Instead she chose to elevate her voice with an annoyed tone talking over me exclaiming that I had it wrong - the drink the store the whole thing. I reminded her she didn’t need to yell or get excited as this was nothing personal. the brunette with braces/bands reappeared and the two sort of stood their ground. not wanting to listen not asking or even considering how to make this right/ not offering remake the smoothie with possibly fresher ingredients.. nothing. they stood there looking at each other sort of laughing - like this customer has it entirely wrong he doesn’t know what he’s taking about or where he’s at for that matter. completely unprofessional very poor customer service and the product/smoothie far less quality from what I’ve ordered many times in the past. new ownership maybe? typically the girls are very helpful accommodating and when something doesn’t appear or taste right they’re quick to work to figure it out. upwards of $25 spent today (raspberry rizz with extras and beet drop raw juice) at beyond juice Clarkston and 100% let down then sort of mocked by these two. Dissatisfied disrespected paying really good money for low quality...
Read moreI am BEYOND (pun intended) impressed with this location! The staff went above and BEYOND for me today! I wanted to have a delivery sent of the 12 day juice cleanse and the address for the delivery was out of their territory so the manager Cierra Stephens offered to deliver once she was done with her shift. Talk about increible customer service!!! I have never been so impressed with a manager literally going the extra mile for a customer! So amazingly accommodating and I would recommend them to anyone!!! Go here and support an amazing...
Read moreThis was my first time trying Beyond, and it was a great first time! I had gotten the ‘Carlos Detox’ smoothie, and the chicken Caesar salad. The smoothie was fantastic, and probably one of the most balanced smoothies I’ve had in a really long time! As for the salad, the consistency with the dressing was perfect (I normally see liquidy type dressings when it comes to the Caesar), this dressing was thick and tasteful. It also had a good amount of chicken. I will be back again to try...
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