If I could give them zero stars I would. Not because the food was almost tasteless or because they messed up our delivery order to the point it was something I couldn’t even eat, but because when we called to straighten out the order they offered us a $2 in store credit and would not resell we. We have a young child and it’s hard for us to leave the house that’s why we ordered in in the first place. I mean come on, can’t even at least give us a full credit for the meal? They went out of their way to put a flier on our door and we decided to give it a try and this is what we get. This is the first review ive ever posted for anywhere that’s how irritated I am that now I have to now spend another 20-30 if I want to order food for the night.
Edit. They responded to my review. Calling me a “first time customer” and that they simply forgot a bag of noodles that was the reason for the $2 credit. Just to clarify, the order was WRONG. Not missing something, wrong. And that it was store policy. Besides even if that was it, if you forget the noodles for a Chinese dish isn’t that kind of important when the dish is 90% noodles? But again. It was wrong. Completely different dish than ordered and we gave the driver a good tip and all. What good does a $2 credit for noodles for a dish that I didn’t...
Read moreMy boyfriend and I really wanted some chow mein and there arent many good Chinese places near us, so we ordered takeout from here. They were quick and friendly both on the phone and in person. Drove all the way to the village of clarkston and picked it up, got home and discovered that there.. were no noodles. My chow mein was just a pile of vegetables sitting in a clear sauce. It came with wonton crisps and a side of rice, but not a single noodle was in my noodle dish. We ate maybe two or three bites, threw it out, and ordered our noodles elsewhere. Flavor was fine, but literally so far from being chow mein it wasnt even comparable. Not sure if theyre trying to say the wonton crisps are the “crispy noodles” or what, but regardless of the situation I’m extremely disappointed in what i received and will not be coming back. For a first-timer who drove 40 minutes for a takeout box of dissatisfaction, this was an extremely bad first impression that they will not get the chance to fix. Don’t go here if you want your noodles to...
Read moreSo excited to finally have a delivery service (DoorDash) that travels all the way out to our house. We have been trying different restaurants and could not have been more disappointed with this delivery. Sadly, while the dishes lacked any real taste, and we had even requested additional heat, and the textures were kinda gross. The fried rice was just a lump of mushy starch with zero flavor. What was worse is that it looked like they ran out of chicken and had to improvise for my Kung Pow chicken. I have attached photos of what looks like a chicken spine cut up into inch size pieces instead of real chicken meat. Come on man, call me if you cannot fulfill the dish I ordered and I would have changed it. Too make it worse, we did not have any Soy Sauce in the house so I am not sure if would have helped and we ended up throwing 85% of the...
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