McDonald's — Restaurant in Indiana

I have spent too much time, trying to register a complaint via the McDonald’s website. I jumped through all the hoops, and put in all of the information and details about my experience only for it to ask me again what location I was reporting on. So when I choose my location again, it takes me right back to, the same page where I select the contact us option. So I put in all of my information again only to be asked for the location AGAIN and have to start the whole process over . The phone number for this location doesn’t work. It is beyond frustrating! I am convinced that McDonald’s absolutely does not want to hear from us at all! My experience for the day was gross! Thankfully my granddaughters happy meal was fine. I had ordered the dressed quarter pounder. It was super pink inside which was alarming. But I have had less than well-done burgers before so I started to eat the burger anyway. Until I found a facial hair in it! gross! Not to mention that the burger was put together in such a sloppy mess ! I was completely perturbed anyway when they took the few healthier options that they had off of the menu. They may have the little ones hooked on the happy meals but guess what! That can...

First of all it was 3:45 a.m I pulled up in the drive thru and I asked if they were still serving hamburgers and lunch items. She replied back yes the all-day menu for few more minutes like she was very aggravated. I asked if I could get the two for five a Big Mac and a fish sandwich. She replied well I'm going to have to cook the fish so it will be awhile very rudely . I then told her nevermind on the fish and just make it two Big Macs and a large fry. She been let out a big sigh and said okay very rudely again. Then when I pulled up to the window to pay she started complaining about there's people starting the pull in the drive thru. I should have just got my money back and went on home but I went ahead and took the food. She basically treated me like a piece of garbage the way she was talking to me. As I just kept being polite. After I left it really started getting to me. About how I just let someone talk to me like that and didn't say anything. I have been going to that McDonald's for years but I will not be returning. That was completely uncalled for. I really I'm not the type of person to complain but felt like I had to...

Pull up to drive thru lane just after 11:15pm all lights were on throughout restaurant and drive thru. After sitting for over 5 min I deove around to window. Lady at window pointed to sign saying they were closed. No longer a 24hr store. I said you need to put a sign out at the speaker box as there was an entire line of cars waiting for service. She responded saying sign had been displayed for 1 week. I said I wasn't from the area. She just shrugged her shoulders. How dare she and management assume that I am from the local area and that I make McD a regular part of my weekly schedule. I was at this McD 1 month ago and the sevice was beyond slow. To decide to close a McD so early that is located just off the interstate and next to a hotel makes no sense at all. Common sense should have been used in notify customers but customer service is just a thing of the past. Tired of the lousy service across the board at all McD and for that I will no longer waste my time or money at...