Starbucks — Restaurant in Indianapolis

I have been visiting this café daily for the past month and a half while my son has been in the hospital across the street. Unfortunately, my experience has been quite disappointing.

Despite visiting regularly, I have only received the correct drink order twice. I've overheard staff discussions about who is making the drinks, and it's disheartening to hear them respond rudely when customers request specific preparations. As someone who has spent a considerable amount of money here, I expected better service and quality.

I understand that everyone has tough days, but a little kindness goes a long way, especially in a setting where people are often seeking comfort during difficult times. I hope the management can address these issues to improve the experience for...

I am lactose intolerant, so I ordered coconut milk in my frappe which is an $0.80 upcharge. Instead I was given whole milk and I didn't notice until after I drank part of it and started feeling ill. So not only did I not get the upgrade I paid for, I'm now going to feel ill and have a migraine for the rest of the day. The training & product quality for Starbucks has...

I actually want to give a 0. You do not deserve even 1 star! They refuse to make drinks for our clinic. We follow their rules and we still get refused! Completely unacceptable. I do not see how a store that sells drinks refuses to sell drinks? I wish there was another Starbucks closer to Riley that we...