Super Tacos — Restaurant in Indianapolis

Let me first start with: the tacos have never disappointed me. I’ve been eating here since they opened, when there was a natural black hair salon next door. I want to say it’s been 4 years now. I’ve since moved to the south side and yet I still drive here at least once a month. The rating is not reflective of the food rather the service. Over the past two years or so the service has declined. There is one young woman, thin build, that treats every customer with a smile. They don’t speak much English but for the most part I’ve never felt different or uncomfortable in the environment. It’s always filled with smiling families and staff. However, the last two times, I’ve been so disappointed. I have been using the online ordering app. It’s been pretty precise when it comes to the pick up time. One day I step up to the register, there’s a new person taking orders. She doesn’t greet me, doesn’t say hello, just stares at me. So I tell her, I placed my order online. Now, more people begin to line up behind me. So she ask what was the order, 12 tacos half chicken half steak. She tells me it will be up in a few moments and to have a seat. I’m sitting, watching as she takes other orders, she goes to the back brings other orders out, and we continuously make eye contact. You know the type of glance that assures the customer I see you, I know you’re waiting. So I thought. 20 minutes goes by, and nothing. After I see a guy get his food I walk up to the register and my food has been sitting behind her for God knows how long. She says nothing but stares at me again with a look as if I’m bothering her. I ask, is that my food. She looks behind her, again not saying anything, picks up my food and hands it to me. I say, as calmly as I can, you didn’t see me sitting and waiting. No response: I proceed to say I’m sure it’s cold, she says I’m sorry but with more of a get out of here tone. After 4 years of support I’m no longer eating here. When I got home the two extra verde sauces I paid for were not in the bag. I will spend my money when I am welcomed, this place is no longer the...

This a quaint little place that is connected to a mexican grocery store. The place is packed which let me know immediately that place was probably really good but i wanted to see for myself. I never let the appearances of places or crowd sway my opinion, definitely dont care what the reviews say! I always try it myself. I've been a food critic for years! I must say that the tacos here are exactly what the name says, These tacos are super tacos! I've eaten tacos in 42 different states and i can honestly say that these taco are amazing! These people KNOW how to make incredible...

I ordered over the phone. I paid cash for my order and I noticed that they had added an upcharge for using a debit/credit card. I said to the guy that I did not use a card I paid cash. He then goes on to say that everyone pays the same thing. I said that cannot be true because even on your receipts it gives 2 separate totals; cash total and card total. I decided not to tip since that took it off the top anyways. The grilled chicken tacos were dry and they did not include the lime or radish slices either. Imma find we a new spot because they miss the...