Taqueria Los Altos De Jalisco — Restaurant in Ingram

(What is UP with the new/newer female server?) Our Family has frequented this establishment for years. The food is mostly consistently good and very reasonably priced. The service is hit or miss, although mostly, it has been good - at times, excellent. Today, we came in as a 6-top. It wasn't too busy. I had never seen our server here before. When she came to get our drink orders she was curt and rude. I asked the rest of the table if I was imagining things. I was told by my daughter that the server was a favorite of my Mother's because she "gets things done." Throughout the meal, our service became less and our brief interactions with her became even more abrupt and rude. I wasn't impressesed.

• I was told that awhile back my 16 year old son was there with his Dad and some other family members and accidentally knocked over his drink. He was sorry it happened and embarrassed (no one likes to be that person who makes a mess). She was their server then and was incredibly HATEFUL to my son. She brought his drink with a LID and said (unjokingly), "Don't spill this one." I expect decent service but if you can't do that, at least don't be a total ass to your...

We ate here twice in 3 days. The second time was because the food was so great the first time, we had to go back to get it again. I had the Sky Bowl both times. It's not called "sky bowl" on menu; it's called "Cielo......." (I can't remember its name on the menu and can't find it online.) It consists of grilled shrimp, grilled steak bite size pieces, and grilled chicken breast bite size pieces in a bowl with their queso cheese dip on it. It comes with a side of pico de gallo, warm tortilla shells (corn or flour) wrapped in foil, and torilla chips with salsa. This dish is absolutely phenomenal! I highly recommend this place and this dish. The second time I also had a side of rice and refried beans which were...

Can NOT recommend and will not be back. I called ahead and went through the drive thru. Everything seemed fine until I got home and realized they had forgotten my tortillas. I called and the man said “oh yeah I was about to call you”(I highly doubt that). After driving back up there to get my tortillas I see that what I thought I was getting(or had ordered)wasn’t all there and whoever I had been dealing with had no idea what I was talking about and wanted to charge me more for tortillas! I was beyond frustrated and I knew my food was sitting at home getting cold. So needless to say I just left, came home and ate our bland, cold food. Also only gave us a tiny bag of chips for 3 meals and an...