Those with food allergies should be cautious! I ordered a group order last month and specifically requested oat milk to be used in replacement for almond milk due to a severe tree nut allergy (the receipt was double checked before ordering) and received a smoothie that had not been substituted and suffered a severe allergic reaction resulting in me receiving epinephrin and taking time off of work for treatment. I reached out to the company individually through email on 11/8, and was told the owner would contact me ASAP, with no follow up whatsoever. For a company who's slogan is "sustainable/local/diet friendly/allergen friendly delicious food made with a lot of care" - incredible that you caused a severe allergic reaction, then handled the situation with a complete lack of care and accountability.
In regard to the reply I received 9 months later (weird but ok?), no the GM did not reach out multiple times. I contacted your establishment by email and by phone, with no response from GM whatsoever. Additionally, in regard to my friend ordering, one would assume that any establishment that uses allergen friendly in their slogan would perform standard cleaning between the making of smoothies. I don’t need it bleached, I just need the smoothie to not be made with almond milk 🙂 mistakes happen, but the lack of accountability was disheartening. Thank you for finally...
Read moreI absolutely love get fresh! Although it is a little more pricey than some other places in Iowa City, their food is always quality and I've never had anything I didn't like. One discrepancy, however, is that on multiple occasions my sandwiches would not be made correctly. Most commonly, my turkey bacon ranch wrap would come with no bacon or no turkey. I would also ask for no tomatoes and be given tomatoes but still no bacon. It's really not that big of a deal, but with how popular this place is, I feel like it's a hassle to ask for it to be remade. However, with how frequently I get food here it would be nice to know if i'm getting a turkey bacon ranch wrap or a turkey tomato ranch wrap. Overall, though, I would have to say their servers are always friendly and the food is always good (even if it is made wrong). I give 4 stars because my overall and recurring experiences have been wholly great, and I don't think a few tomatoes or missing bacon here or there justify any lower rating. Perfect place to stop to study and eat, but is very popular so takes about 15-30 mins to get food during peak hours. Totally recommend for college students or for a cute brunch/lunch date, as they often have special deals during midterms/finals week and the smoothie of the day is...
Read moreI first walked into this place an innocent woman, one who thought I knew what a good smoothie was. But alas, I was mistaken. The moment a singular atom from that first sip touched my tongue, it was like my mouth burst into a nuclear explosion of wonder. I saw my future: my job, who I would marry, what my kids would grow up to do, and how I would eventually die. My depression was cured instantly, my acne cleared, my lifespan extended by 40 years. My life would never be the same again. It was an awakening. The smoothie was just thick enough to have substance, but thin enough that I didn't have to unlock the vacuum of space to drink it. I could taste every. Single. Fruit. And the yogurt. Oh, the yogurt!!!
This shop supports local businesses, which is cool. It has options other than smoothies, too. But every day I crave a smoothie from this place. I go feral. My friends all have scratches and bite marks on their arms from when they've tried to stop me from getting a smoothie. My boyfriend nearly lost his leg. My mom called me today sobbing, trying to plead me to stop. She says weird things like I'm "cutting into the family savings" and "tearing the family apart". But no one can get in between Get Fresh Café and me. No. One. And that is why...
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