Zabaglione — Restaurant in Ipswich

So here is the story of the evening on 11/9/12... myself, my wife and my 6 1/2 year old daughter decided to try cafe zabaglione for the first time. We went in after my daughter got out of dance lessons. Ordered drinks and apps. My daughter was having a cup of chicken noodle soup and we were sharing the mussels. The soup came first. As the mussels were being placed in front of us i could right away detect a strong fish odor. I told my wife that i thought something was wrong with the mussels. When i went to eat one of the mussels, the fish taste was so strong that i gagged. We called the waitress over and told her that we did not want the mussels and told her the situation. She apologized and we place our dinner order. Within 5 minutes this raving lunatic, who i later found out was the owner, came over to the table yelling at me that there was nothing wrong with the mussels. I tried to quietly tell my side of the story seeing that other customers were in there and he told me to speak up so that everyone could hear. I told him that this behavior was not appropriate and he proceeded to kick us out of the restaurant saying never to come back (which we won't). He was so out of control and screaming that he proceeded to make my daughter cry. As we walked out another customer who was getting a to go order came outside with us and had to hug my daughter. She told us that she had granddaughters of her own and that this man acted so inappropriate in front of a young child. In my years alive i had never seen such an out of control, arrogant, cold hearted person as this man! I can easily say that we will never step foot inside his place again and i wish him the worst with...

Last night, my wife two children went to Zabaglione's Ristorante in Ipswich. They recently expanded and took over the restaurant space next to their smaller cafe type restaurant so we wanted to check it out. We got there at 7:15pm. We ordered not soon after and my 19 month old's meal FINALLY came out at about 8:45. Meanwhile, tables that arrived prior to us still did not have their food yet. At 9pm, I finally inquired why it was taking so long for the food. About a minute later, the owner came out with one of the meals. I then asked him if the other two meals were coming - that we have been waiting an extremely long time for the food. The owner then began to SCREAM at me for asking that and then he took the plate away and threw it on the bar. He then continued yelling at us and told us to "Just get the hell out!" It was very upsetting to be treated this way, especially with my children present. He continued yelling in the restaurant in front of all the other patrons. As we left, the kind server apologized for that behavior by the owner/chef and said he was deeply embarrassed. We gave the server a nice tip as he took good care of us while during the very long wait for our food. However, obviously we will never return to this place and suggest that you never go, too. The owner should not treat his customers like this at all - especially after waiting almost two hours for food!!! DO NOT GO TO...

The owner, Mike Zabaglione seriously has a personality disorder. He is a mean-spirited lunatic. I've seen it myself, heard it from others who have been there, and most of his staff are no picnic either! This guy is a lunatic. He screams, yells, berates his customers, and loudly, sometimes ordering them out. This happened several months back, but I'm just getting a chance to do this now. If he had one bad day, I wouldn't bother, but the reports are multiple episodes over the years. Even though not directed at me, I've witnessed the behavior and heard him yelling at people on more than one occasion.I have also heard from employees about infestations of roaches and vermin, so I believe it to be true. I truly do not understand how he has managed to stay open. My advice would be to steer clear of the chaos and unstable vibes you may encounter. That's your treat for hefty prices and questionable food sanitation practices. Spend your money where the owner is kind, appreciates your business, hires kind waitstaff who realize that they work on tips, serves fresh food that is always stored properly, and food that is prepared well on a consistent basis. This is one of the rudest restaurant owner's I've yet to come across. There are so many places you can spend your money. My opinion is that you can find much better Italian restaurants-not in Ipswich, but there are other...