Carl’s Jr. — Restaurant in Irvine

It took 12 minutes to take my order. I only ordered chicken stars and zucchinis, later the person who attends, gave my chicken start to another person and they had to cook others and when they were ready they forgot to prepare the zucchinis that took longer, in the end I could not eat anymore because I spent my lunch time in front of the counter looking at how poorly organized, they are and they don't take care of the cleanness or take care of the covid they took money and served food without gloves or washed their hands, I think it was better not to eat that food other than the poor cleaning. The food was well cooked to make it quick, so as not to return and I do not know if they know that a customer with a bad experience of the service shares it with at...

I would give this place a -5 star if I could, back in early March my family and I swung by in the drive thru to get some burgers only to find aphids !!dead bugs in the lettuce!!! These die from insecticides , how gross is this !! Went inside and told the manager , she was crapping her pants.. this is unacceptable period especially when your kids are affected .. I have photos with live acces on iPhone .. She said i will send gift cards , I will tell my district manager !! It’s been almost 2 mo nothing was done , still waiting for at least gift cards.. good luck eating at this location , check your burger before you eat it !!! These people have no respect , they would only worry if there kids had been affected!!!dead bugs!!!

Dead bugs found in...

This is the first time I've been to this Carl's Jr. on Technology Drive in Irvine, and have to say, with total honesty, I was impressed and so was my son. We went through the drive-up today at about 10:17 am, and the lady who helped us, "Paris," was very friendly, courteous, and provided more-than-expected service. The food was prepared right, but the lasting impression goes to Paris. Why can't everyone in this industry provide customer service like this? It couldn't be that difficult could it??? Anyways, thank you Paris for making our 1st-time visit such a pleasant and memorable experience. Your boss needs to know how well you represent the company. Thank you and...