Just visited this location in Irvine (6793 Quail Hill Parkway) at 5:40, only to find the doors locked. Store hours shown on the door say it is open until 7. After standing a few minutes, an employee walks up to the door to unlock it, and says “I’m on a break.” At this point I’m super confused and ask if the store is still open? He shrugs his shoulders, with an indifferent look on his face (and his face halfway down below his nose), and says again “I’m on my break. Can you wait like 15 minutes.” I replied, “No thanks” because 1) his attitude was one of someone who couldn’t be bothered to smile or do his job to keep your store open during posted store hours, and 2) I don’t have a lot of trust in someone making my smoothie who operates like this. I hope someone at Nektar corporate is interested in looking into what is happening operationally at this location, because I can say if this is even an occasional occurrence, folks here will quickly choose to go elsewhere. Very...
Read moreI used to come to this location all the time in high school a few years ago.
I recently moved back home and have visited this location three times. Each time, I have to wait 15 minutes for my small smoothie to be made. They are somehow always short staffed even when I see 3-4 workers in the back..
Today, I made my own smoothie, waited for 15 minutes, and my smoothie wasn't blended properly. There's chunks of fruit in my smoothie and after paying $10 for a small smoothie I don't want to drink it chunky.
If it wasn't going to be blended properly I might as well have gone to the store, blended the same ingredients, and made a better smoothie than what I got today. Thoroughly disappointed and...
Read moreThis is one of my go-to spots whenever I’m in town because the bowls and juices are always refreshing. I’m about 10 minutes away by foot so I always order online and walk to pickup my order, and I’ve always experienced a turnaround time of 10-15 minutes, and I’ve ordered sporadically over the course of 2-3 years. I truly can’t relate to the other reviews regarding long wait times because my standard spot in SF is always a 15-20 minute wait, so that’s what I normally anticipate when ordering bowls specifically. I appreciate the time and effort it takes to make my orders because it’s always fresh by the time...
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