Tacos & Co. — Restaurant in Irvine

If there is one word to describe this place it would be...... Disgusting!! service, restaurant, food, all...... Disgusting!! It is a sad excuse for a so called Mexican restaurant!! Taco Bell and Dell Taco are far better than this place will ever be! I ordered the breakfast burrito and burrito gordo and chips and guacamole! The burritos tasted unusually disgusting like they got ingredients from a local dumpster! disgusting! The guacamole was even worse! The price first of all was $7.50 for the chips and guacamole and they have a picture on the menu of what i thought i would be getting.... But that was not the case! Nothing like the photo! Its not fresh guacamole!! the ingredients are green food coloring, powder, water and i believe there was unions! I just had a taste of the guacamole and I was like I can't eat this and went back to the restaurant and asked for my money back from the manager, but of course they refused! I was so upset! They do not care about customer service! They don't care about the quality of food they give you! They just want your money!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You have been...

I totally agree with James Rodriguez...it is poorly ran with poor customer service. It is rock bottom. I dealt with either the GM or Owner...they gave us a pound of chicken that smelled god-awful and had burnt marks telling me that they reheated the chicken after it went bad. I called them because all 4 of my family members had diarrhea that same night. Francisco Rodriguez is the one I talked to, he sounded genuinely concerned when I first talked with him. He said he would follow up with me...he did. He said it wasn't their fault. No apologies and no replacement. Flies fly all over inside, the cashier handles food after tendering, 3 out of 7 fountain drinks are not working properly. They give you a dirty look when taking too much salsa. What do one expect...lol...when leadership comes from the top and trickles down to their employees that are ever so poorly trained. Irvine is a tight knit community and when you mislead your customers and take an advantage like you did...word spreads rapido!! You should learn how to satisfy your loyal customers before you're left with...

Service was notably slow, especially during their happy hour - i had to yell out after standing at the counter for 5 mins. I had to repeat my order 3 times to correct them. Staff doesnt seem trained on basic service - when a customer asks for something to be left out then it is likely an allergy, so dont argue. Also pail was in the middle of the walkway to catch dripping water coming off the interior decorative roof (likely from above AC unit because it was a hot summer day) - it was next to counter where customers recieve food, it was near the salsa bar and it created a slip/trip hazard - other options are easily available for a safer enviroment for employees and customers. The tp go order was made fairly quickly. My friend, I got the to go order for, said the tacos were good - notablly...