Poor service. Honestly, terrible service. We had a reservation for a group made several weeks beforehand for my birthday. It was a girls night out because my dad just passed way unexpectedly so this dinner was supposed to mean a lot. We all come from the service industry so not only are we patient and understanding, but we don’t go out unless we are ready to shower our service workers with money, kindness, patience, understanding, laughs, etc.
The waitress argued with multiple people in our party when told (kindly) that something was not right. Which it wasn’t. Also, even if it was right, why would you argue with a table? And when I say argue, I mean ARGUED. The waitress would not take the order of half the table before walking away. We kept having to wave her down to get her to come back to finish taking all of our orders. Maybe if we weren’t ready to place an order it would make sense, but we all were sitting and waiting on our turns to speak. It took us forever to get our order in for our actual dinner because our waitress just would not come back to our table. A member in our party asked for sauce and we waited and waited and waited for the waitress to come back with it and she never did. We noticed her just talking to her coworkers while we were waiting on multiple things that were within her control to give us. At this point, we were her only table because the service was taking that long. We had to ask a busser to get us our items because that’s how long we were waiting for. When the checks were brought out, the waitress made a point of telling us that there was an automatic gratuity added (which was fine, because even with poor service we all still tip 20%). But it was the way it was said that really bothered several of us.
We all tip generously typically. Even on automatic gratuity checks, we will tip more. This was the first service I think I’ve never not tipped more. It was THAT bad. I left a complaint on the companies website after this happened and never heard anything. Not even a “we understand why you’re frustrated.” We aren’t looking for anything free or money back or literally anything. Just acknowledgment that this...
Read moreI don’t usually leave reviews but , Not the greatest experience at 91 this time . We’ve been here before and everything was great but this time the waitress was awful. She was inpatient and not very friendly. Her non verbals were clear that we weren’t ordering quick enough for her liking. She let out a big sigh when we said we needed a few more minutes. My biggest disappointment was that they/she didn’t do anything for my daughter’s birthday, which is why we were there, celebrating. Last year for my mom’s birthday they brought out an ice cream Sunday in a fancy cup. I even told them on the reservation we were celebrating a 21st Birthday! Do they not do that anymore? When people go out to dinner, especially us ( I cook delicious food at home) it’s for the atmosphere and usually a special occasion and this waitress made us feel like we were a bother to her. Spending over $100 for dinner and being treated like that made a not so great night. Had she been nicer, I would have left a nicer tip. If a waitress is nice and treats you well, even if she messes up your order let’s say, you are more apt to overcook it. But when she gave my husband a dirty look because she didn’t appreciate her tip, it just tells you what kind of person...
Read moreHad a lovely time here for a celebration dinner with friends and we enjoyed ourselves. Great service and food. We started the evening off with drinks and some appetizers- the celebration crab dip was my favorite of all apps that we ordered followed by the buffalo shrimp. If you love pork chops, then get the pork chop! Theirs are probably hands down the best I’ve had in town. My meal was served lukewarm but I could still taste the flavor and the sauce they served over it OMG that was delicious and the accompanying side dishes are worth noting, the corn and mashed potatoes paired perfectly with the dish and both were full of flavor. A few in my party had to send the dishes back. I did try a bite of the steak that one of my friends had and for market prices they need better cuts and better seasoning. It was not good at all. Even the replacement steak wasn’t good they said. The pizza on the hand was getting rave reviews from a few of my guests, so I’d be willing to try that when I return...
Read more