That Little Italian Kitchen — Restaurant in Jackson Township

I went in to pick up two Uber orders yesterday evening. Two women who assisted me were both extremely rude. When I went to the counter, the woman said “can I help you?” I told her that I was there to pick up 2 Uber orders. She rolled her eyes, acted completely disgusted and turned to walk away- she said “someone will help you in a minute.” The the owners daughter came to the counter, she was standing across from me, wouldn’t look at me, proceeded to ignore me while she was doing something else. Finally she said “can I help you with something?” Again I said I was picking up two Uber orders. Before I could tell her the last names of the individuals, she says very disgusted and quite abruptly- “And the names??” Again, she was rolling her eyes while walking away. Very rude. She brought the orders to me, they weren’t marked for the individual customers so I politely asked if I could use the marker on the counter to write the name of the customer on the bags? She grabbed the marker and did so herself and then threw the marker across to the other counter with complete disgust. After she gave me the orders, I said very politely I hope you have a better evening, she turned and walked away with a gruff & angry countenance, never said a word. I have a bit of advice for you, if you don’t want to serve Uber drivers or their customers, then lose the service but do not treat us poorly for doing our job! I’ve always wanted to try your food but after the complete disregard and awful customer service, I won’t...

I’ve never had food from this place and decided to stop by in the early afternoon and dine in. The server promptly stopped by and asked me what I wanted to drink and came back quickly with my water. She then told me she’d give me a couple minutes. It honestly felt like forever because I was starving and knew exactly what I wanted.

The restaurant had just me and then a party arriving (maybe 3 people were there- also they have a small separate party room which is nice) I waited for my server to return but it took a while (in realty maybe 5-10 minutes) I decided to get up and order take-out instead because I felt like it was taking a while. I ordered and left to run an errand. I have a recommendation. I think the server needs to ask “are you ready or do you need a minute?” Vs “I’ll give you a minute” bc she said that and then rushed off. Service 4/5.

Now the food is a different story. I ordered the chicken Parmesan and it was SO GOOD. 5/5!!! The chicken was cooked PERFECTLY and I also ordered a side of Alfredo sauce and it was so good. I can tell it’s cooked to order (if not I don’t wanna know 😂) The food was AMAZING and I highly recommend it. I think I was just hungry and cranky and came back, apologized if I was rude bc I was hungry. Overall I give this place a 4.7/5. I’m impressed because their take-out was AMAZING! Definitely stop by because...

I’m going to start by saying that the food was exceptional. I had the full order lasagna and we also shared an eggplant parmigiana and a pizza and had the fried zucchini as an appetizer. Simple yet very delicious and hearty. Now the bad part… I really want to support local and will continue to do so but like I always say, I don’t mind going out to eat and paying a little more for a good dinner but the service is part of the experience when spending your money especially in today’s economy. We shouldn’t have to ask for silverware when our food comes. But probably the worst thing about eating out is when you order your beverage and you go to have a drink and the glass has that weird egg smell. This is because they are not washing their dishes properly. Something as simple as this can ruin an entire meal because it already started wrong. We did ask the waitress for another glass and she did give us a new cup and drink but to be honest, that second cup wasn’t much better. Local small business or not, if you want a returning customer or recommendation by word of mouth, these little things should be addressed with your kitchen staff and servers. Will try it again since I really liked the lasagna, we’ll see if...